Senior Customer Account Manager
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- so teams move from spreadsheets to omnichannel pricing that actually sticks. Every model output, rule, and recommendation is versioned and auditable, so buyers see how the price was made
- and can adjust it without black‐box surprises. The role Be our senior, founding AE in LATAM and lead complex, multithreaded enterprise pursuits. You'll define and work a named‐account plan, partner with SDRs for pipeline quality, and co‐create value cases that tie pricing decisions to margin protection, price perception, markdown efficiency, and e-commerce growth. You'll run disciplined cycles from discovery to signature and keep a forecast executives can trust. You'll also cultivate relationships with relevant partners/SIs and adjacent vendors where that accelerates access and implementation.
What you'll do
Own the full cycle: discovery, solution design, executive workshops, business case, negotiation, and signature. Build and work 30–50 named enterprise accounts; multithread across Pricing, Merchandising, Digital, IT, and Finance. Drive evaluations with written success criteria and mutual action plans; navigate RFPs, security, procurement, and legal. Coach SDRs on ICP and messaging; shape field campaigns with marketing; feed market signals back to product. Maintain 3–4× coverage and stage hygiene in CRM; forecast accurately and call risks early. What you bring (must have) ~5+ years closing complex B2B SaaS; repeated six‐figure ACVs in retail, pricing/promo, merchandising, or analytics. ~ Familiarity with pricing optimization, demand forecasting, and pricing strategies. ~ Access to Chief Merchant/Head of Pricing/C‐suite and comfort running top‐down and bottom‐up in parallel. ~ Strong discovery, value engineering, and executive communication; confident co‐presenting with solutions engineers/data scientists. ~ Experience shepherding RFPs, security reviews, and enterprise procurement. ~ North America–based; EST/CST preferred; 25
- 40% travel. ~ Native Spanish | Portuguese
- advantage Nice to have HubSpot/Salesforce familiarity Familiarity with MEDDICC or other qualification methods. Why Quicklizard? Impact and autonomy in a role that opens the region. A product that proves value quickly and scales. A clear path into Strategic Accounts leadership as we grow.
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