Empleos actuales relacionados con Senior Manager of Community Operations - Ciudad de México, Ciudad de México - DiDi Global
-
Senior Manager of Payment Operations
hace 4 semanas
Ciudad de México, Ciudad de México PayPal A tiempo completoAbout the Role:We are seeking a highly skilled Senior Manager of Payment Operations to join our team at PayPal. As a key member of our operations team, you will be responsible for overseeing the management of our payment systems, ensuring seamless and secure transactions for our customers.Key Responsibilities:Manage and optimize payment processing systems to...
-
Cybersecurity Operations Senior Manager
hace 2 semanas
Ciudad de México, Ciudad de México MCD Mexico A tiempo completoJob Title: Senior Manager Cybersecurity OperationsAt MCD Mexico, we are seeking a highly skilled Senior Manager Cybersecurity Operations to lead our Identity and Access Engineering team. As a key member of our organization, you will be responsible for guiding the team in achieving functional expertise and delivering high-quality services for our identity and...
-
Senior Drilling Operations Manager
hace 2 días
Ciudad de México, Ciudad de México Eni A tiempo completoJob Title: Senior Drilling Operations ManagerEni is seeking an experienced Senior Drilling Operations Manager to join our team. As a key member of our drilling operations department, you will be responsible for overseeing the execution of drilling, completion, and well intervention programs at our offshore Mexico operations.Main Responsibilities:Coordinating...
-
Senior Software Engineering Manager
hace 3 semanas
Ciudad de México, Ciudad de México SENIOR SPIRIT OF ROSELLE PARK A tiempo completoJob DescriptionAs a Senior Software Engineering Manager at SENIOR SPIRIT OF ROSELLE PARK, you will be responsible for leading a team of software engineers to design, develop, and deploy large-scale software systems. You will work closely with cross-functional teams to align strategy, processes, and decision-making across teams.Key ResponsibilitiesSet and...
-
Senior Software Engineering Manager
hace 2 semanas
Ciudad de México, Ciudad de México SENIOR SPIRIT OF ROSELLE PARK A tiempo completoJob DescriptionAs a Senior Software Engineering Manager at SENIOR SPIRIT OF ROSELLE PARK, you will be responsible for leading a team of software engineers to design, develop, and deploy large-scale software systems. You will work closely with cross-functional teams to align strategy, processes, and decision-making across teams.Key Responsibilities:Set and...
-
Senior Operations Manager
hace 1 mes
Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Senior Program Manager to lead top priority initiatives and innovate processes at scale for operations in our Amazon Customer Excellence System (ACES) team in Ops MX.As a Senior Program Manager, you will work cross-functionally with members from various teams, including Operations, Amazon...
-
Community Growth Manager
hace 2 días
Ciudad de México, Ciudad de México airbnb, Inc. A tiempo completoAirbnb, Inc. is driving growth and expansion across the globe, and we're looking for a strategic and analytical professional to join our team as a Senior Community Growth Manager.About the Role:We're seeking a seasoned business professional with 8+ years of experience in Sales, Business Operations, or Business Development in Tech, Real Estate/Property...
-
Senior Community Engagement Manager
hace 2 días
Ciudad de México, Ciudad de México airbnb, Inc. A tiempo completo{"h1":{"content":"Host Community Manager Job Description"},"p":{"content":"At Airbnb, we're looking for a skilled Senior Community Engagement Manager to lead our Host Community strategy in Mexico. This role is responsible for implementing and iterating on Community programs that engage Hosts at scale, such as the Host Clubs program and Host events. You will...
-
Senior Community Engagement Manager
hace 3 semanas
Ciudad de México, Ciudad de México airbnb, Inc. A tiempo completoAbout the RoleAirbnb is seeking a highly skilled Senior Community Engagement Manager to join our team in Mexico City. As a key member of our Community team, you will be responsible for building and leading our Host Community strategy in Mexico, driving growth, engagement, and impact.Key ResponsibilitiesDevelop and execute local Community Programs with clear...
-
Cybersecurity Operations Manager
hace 2 semanas
Ciudad de México, Ciudad de México MCD Mexico A tiempo completoJob Title: Senior Manager - Chapter Lead, Identity and AccessAs a Senior Manager - Chapter Lead, Identity and Access, you will report to the Director of Identity and Access Engineering. Your key responsibilities will include guiding the IAM engineering team to achieve functional expertise and delivering high-quality services for our identity and access...
-
Senior Community Growth Manager
hace 2 semanas
Ciudad de México, Ciudad de México Airbnb A tiempo completoAirbnb is revolutionizing the way people experience travel. As a Senior Community Growth Manager, you will play a critical role in driving the growth and expansion of our Co-host marketplace. This innovative platform allows individuals and entrepreneurs to manage listings on behalf of our Hosts who don't have the time or expertise to host.The Opportunity:...
-
Senior Operations Manager
hace 3 semanas
Ciudad de México, Ciudad de México Vestas A tiempo completoSenior Operations ManagerVestas is seeking a highly skilled Senior Operations Manager to join our team. As a key member of our Service Department, you will be responsible for ensuring the optimal performance of our customers' wind farms, maximizing energy yield and maintaining long-term customer loyalty.Key Responsibilities:Safety Culture: Develop and...
-
Senior Community Growth Manager
hace 2 semanas
Ciudad de México, Ciudad de México airbnb, Inc. A tiempo completoAbout the RoleAirbnb is seeking a Senior Community Growth Manager to support the growth and expansion of our Co-host marketplace. This role will be part of an inaugural team within our Business organization, responsible for designing playbooks, adapting central frameworks, and partnering with cross-functional teams to pilot new projects and initiatives.Key...
-
Senior Study Operations Manager
hace 1 semana
Ciudad de México, Ciudad de México AbbVie A tiempo completoJob SummaryThe Senior Study Operations Manager role at AbbVie is a key position responsible for the direct management of a cohesive regional team of Study Management Associates (SMAs). This team serves as front-line study execution staff, and the Senior Study Operations Manager provides the necessary guidance and support for SMAs to master new skills,...
-
Senior Study Operations Manager
hace 2 semanas
Ciudad de México, Ciudad de México AbbVie A tiempo completoJob SummaryThe Senior Study Operations Manager will lead a team of Study Management Associates (SMAs) in the execution of clinical studies across global geographies. This role requires strong leadership and communication skills, as well as the ability to drive operational efficiency and continuous learning.Key Responsibilities:Develop and implement...
-
Senior Community Growth Manager
hace 2 semanas
Ciudad de México, Ciudad de México Airbnb A tiempo completoAbout the RoleAirbnb is seeking a Senior Community Growth Manager to support the growth and expansion of our Co-host marketplace. This role will be part of an inaugural team within our Business organization, responsible for designing playbooks, adapting central frameworks, and partnering with cross-functional teams to pilot new projects and initiatives.Key...
-
Senior Commercial Operations Manager
hace 1 semana
Ciudad de México, Ciudad de México Edgewell Personal Care A tiempo completoYou're looking for a career that combines ambition with purpose. We're a global consumer goods business with a portfolio of over 25 brands, and we're looking for a talented individual to join our team as a Senior Commercial Operations Manager.About the RoleAs a Senior Commercial Operations Manager, you will be responsible for guaranteeing the execution of...
-
Senior Operations Manager
hace 2 semanas
Ciudad de México, Ciudad de México Univar Solutions A tiempo completoUnlock Your Potential at Univar SolutionsAs a Senior Operations Manager at Univar Solutions, you will play a critical role in driving business growth and improving operational efficiency. This is an exciting opportunity to join a dynamic team and contribute to the company's mission of improving quality of life through innovative solutions.Key...
-
Senior Study Operations Manager
hace 2 semanas
Ciudad de México, Ciudad de México AbbVie A tiempo completoJob SummaryThe Senior Study Operations Manager will be responsible for leading a team of Study Management Associates (SMAs) in the execution of clinical studies. This role requires strong leadership and communication skills, as well as the ability to drive best-in-class study execution.Key Responsibilities:Drive study execution through the creation of a...
-
Assistant Director for Operations
hace 1 semana
Ciudad de México, Ciudad de México Organization of Biological Field Stations A tiempo completoAssistant Director for OperationsThe Organization of Biological Field Stations seeks a highly skilled and versatile manager for the position of Assistant Director for Operations. Located in a dynamic and engaging environment, the Assistant Director for Operations will oversee the daily operation of the field station, which has a staff of ~15 and receives...
Senior Manager of Community Operations
hace 2 meses
DiDi Global Inc. is a leading mobility technology company that offers a wide range of app-based services across various markets. Our mission is to provide innovative transportation solutions that improve the lives of our users and contribute to the development of sustainable cities.
Job SummaryWe are seeking a highly experienced Senior Manager of Community Operations to lead and manage a dynamic team focused on fostering an engaged and vibrant customer community. This role is critical to driving customer satisfaction, loyalty, and advocacy by ensuring that community platforms are effectively utilized, moderated, and aligned with our broader CX strategy.
Key Responsibilities- Develop and Execute a Comprehensive Community Strategy: Collaborate with cross-functional teams to develop and execute a community strategy that aligns with our business objectives and drives customer engagement.
- Oversee Community Operations: Oversee the day-to-day operations of customer community platforms, ensuring a positive and engaging experience for all members.
- Lead and Develop a Team: Lead, mentor, and develop a team of community account managers and moderators, fostering a culture of collaboration, innovation, and continuous improvement.
- Monitor and Analyze Community Metrics: Monitor and analyze community metrics (e.g., engagement rates, sentiment analysis, NPS) to assess the health and effectiveness of community initiatives.
- Provide Actionable Insights: Provide actionable insights and recommendations to senior leadership based on community feedback and trends.
- Fluent English and Advanced Spanish: Mandatory fluency in English and advanced proficiency in Spanish.
- 8+ Years of Relevant Experience: 8+ years of relevant work experience in management consulting, operations, customer service, or business development.
- Leadership Experience: 5+ years of leading teams or cross-functional projects.
- Continuous Improvement Methodologies: Deep experience with continuous improvement methodologies.
- Advanced Communication Skills: Advanced communication skills (written and spoken).
- Data Management Tools: Advanced proficiency in Excel or other data management tools.
At DiDi Global, we believe that our differences are our biggest strength. We are committed to building inclusive and diverse teams and a workplace that is free from discrimination and harassment. We strive to create better life experiences and greater social value by building a safe, inclusive, and sustainable transportation and local services ecosystem for cities of the future.
