Senior IT Quality Assurance Manager

hace 4 semanas


Xico, México Citi A tiempo completo

**Job Summary**:

We are seeking a highly skilled Senior IT Quality Assurance Manager to lead our IT Quality team in the Insurance domain. The successful candidate will be responsible for managing multiple IT Quality teams or an IT Quality functional area, resolving complex issues, and analyzing trends to improve processes.

**Key Responsibilities**:

  • Manage IT Quality teams or functional areas, ensuring consistency and quality of processes across the organization.
  • Analyze trends at an organizational level to improve processes, following and analyzing industry trends.
  • Develop and design standards and procedures, ensuring adherence throughout the software development life cycle.
  • Manage organizational process change, developing and implementing methods for cost, effort, and milestones of IT Quality activities.
  • Ensure consistency and quality of processes across the organization, exhibiting in-depth understanding of concepts and procedures within own area and basic knowledge of these elements in other areas.
  • Evaluate subordinates' performance and make decisions on pay increases, promotions, terminations, etc.
  • Collaborate with local and global stakeholders to ensure project stability and productivity.

**Requirements**:

  • 6-10 years IT Testing experience required.
  • Excellent knowledge of software testing techniques and testing tools.
  • Knowledge of any well-known software development and testing life-cycle methodology.
  • Requires communication and diplomacy skills and an ability to persuade and influence.

**Preferred Qualifications**:

  • Desirable 3-5 years experience in the Insurance Business.
  • Knowledge in AML and testing.
  • Intermediate English.

**About Citi**:

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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