Financial Operations Specialist

hace 1 mes

Ciudad de México, Ciudad de México Expeditors A tiempo completo

Company Overview

"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder

At Expeditors, we specialize in global supply chain management, but our core values revolve around professionalism, leadership, and a supportive atmosphere that encourages innovation and a customer-centric approach to logistics.

  • 18,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500 company
  • Unified global systems

Job Overview

PRIMARY RESPONSIBILITIES:

EXPEDITORS' CORE COMPETENCIES

Outstanding Customer Service

Surpassing customer expectations by proactively identifying, understanding, and fulfilling their needs. When challenges arise, addressing them promptly and effectively, including escalating to management when necessary. Building rapport and demonstrating empathy during interactions, consistently striving to enhance customer satisfaction.

This expectation applies to both external (customers, service providers) and internal (other Expeditors offices/employees) interactions.

Job Execution

Consistently delivering quality work that aligns with job expectations. Committed to operational excellence and continuous improvement across the network. All activities must comply with company policies/procedures and governmental regulations.

Reliability

Consistently meeting deadlines and being punctual. Demonstrating effective time management and organizational skills, prioritizing tasks efficiently.

Collaboration

Willingly fulfilling job responsibilities while proactively assisting others for the benefit of the company and customers. Working harmoniously with supervisors and colleagues.

Communication

Listening attentively and communicating professionally, both verbally and in writing, with all stakeholders. Providing timely and relevant information to coworkers, customers, and service providers.

Company Culture

Promoting and embodying the company's ten cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Personal Development

Engaging in training opportunities within company guidelines, completing at least 52 hours of relevant training annually. Pursuing professional development goals, including participation in a development plan as appropriate.

AGENT CORE COMPETENCIES

Accurate Billing and Accounting

Timely and precise invoicing of customers according to Expeditors and customer requirements. Properly provisioning service provider charges to minimize reserves and following credit approval processes to mitigate risk.

Data Entry Accuracy

Ensuring timely and accurate data entry into operational systems per Expeditors' procedures and customer requirements.

Shipment Processing

Ensuring smooth and timely freight processing according to operational procedures, adhering to customer standard operating procedures, and proactively notifying customers of any issues.

Responsibilities:

Accounts Payable

  • Setting up and maintaining Service Provider accounts.
  • Recording payable headers and distributing to internal staff for allocation.
  • Reviewing and submitting payable details, ensuring correct allocation of expenses.
  • Conducting regular audits on Service Provider payables.
  • Reviewing and approving Employee Expense Reimbursements.
  • Verifying Service Provider payables through reconciliation.
  • Scheduling and preparing payments.
  • Maintaining a filing system in accordance with document retention policies.
  • Identifying problem accounts and following up on exceptions.
  • Assisting with payable tax reporting requirements.
  • Supporting internal control evaluations and audits.
  • Promoting compliance with company policies and regulations.

Accounts Receivable

  • Recording receipts and ensuring no unallocated receipts at month-end.
  • Generating and delivering timely statements.
  • Maintaining detailed collection notes for past-due invoices.
  • Producing exception reports for weekly meetings.
  • Assisting with credit tasks in line with the Global Credit Policy.
  • Supporting the Accounting Department with various projects.
  • Upholding compliance with company policies and regulations.

Requirements

KNOWLEDGE, SKILLS, AND BEHAVIORS:

Knowledge:

  • Familiarity with Expeditors' Company Policies and Procedures.
  • Basic understanding of accounting principles.
  • Proficiency in English.

Skills:

  • Strong MS Office skills, particularly in Excel.
  • Excellent communication skills with a history of providing exceptional customer service.
  • Strong organizational and time management abilities.
  • Competent data entry and computer skills.

Behaviors:

  • Professional appearance and demeanor.
  • Reliable and detail-oriented.
  • Adherence to the company's cultural attributes.

TRAINING AND QUALIFICATIONS:

Training Requirements:

  • Completion of 52 hours of training annually, including management/leadership training as needed.

Education and Experience:

  • Minimum of 1 year of experience in Accounts Payable and Accounts Receivable.

Additional Information

Expeditors offers excellent benefits, including:

  • Competitive salary
  • Superior benefits
  • Life insurance
  • Major medical expense insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program

All information will be kept confidential according to EEO guidelines.

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