Senior IT Business Analyst

hace 2 semanas


Tlaquepaque, Jalisco, México Arrow Electronics A tiempo completo

About Arrow Electronics

Arrow Electronics is a leading provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. The company guides innovation forward for over 220,000 leading technology manufacturers and service providers.

Company Overview

With 2023 sales of $33 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 90 locations served. As a Fortune 133 company with 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics.

Salary Information

The estimated annual salary for this position is approximately $48,658.33 - $75,416.67 MXN, depending on work experience, education, and/or skill level.

Job Description

The Senior Functional Analyst is responsible for business requirements, system testing, incident support, and driving technological innovation and process automation. You will be part of a global team.

Key Responsibilities

  • Gather business requirements and ensure that IT projects align with the goals and needs of the business.
  • Conduct testing to ensure that the systems work as expected, prepare test scripts, and create user manuals.
  • Provide support to users experiencing IT incidents, investigate and document properly.
  • Provide support for maintenance and upgrades.
  • Monitor job errors, work together with our vendors to investigate the root cause and recommend solutions.
  • Focus on continuous improvements and process automation.
  • Compliance with security requirements.
  • Comply with audit requests.
  • Comply with Arrow standard processes.

Required Skills and Qualifications

  • Bachelor's degree in information technology, accounting, finance, business administration or computer science, or similar.
  • 5+ years as an IT Functional Analyst.
  • Experience working with Finance/ERP applications including functional and system administration.
  • Experience working with a ticketing system and providing support.
  • Advanced English skills.

Benefits

  • Competitive financial compensation.
  • Variety of compensation plans.
  • Solid benefits package.
  • 30 days of Christmas bonus.
  • 40% vacation premium.
  • 12 vacation days plus 2 floating days.
  • Vision and Dental Assistance.
  • Life Insurance.
  • Healthcare Insurance.
  • 10% Food/Pantry Vouchers.
  • Restaurant Vouchers.
  • 13% Savings Fund.
  • Growth Opportunities, and more.

Work Arrangement

This role offers a hybrid work arrangement with 3 days in the office and 2 days working from home.


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