Retail Operations Specialist
hace 1 semana
As a Retail Operations Specialist at DiDi Global, you will be responsible for ensuring the smooth operation of our driver centers. Your primary goal will be to deliver exceptional customer experiences while meeting performance and experience targets. You will act as a liaison between operations and different business lines, raising alerts in case of unforeseen events or crises. Additionally, you will be responsible for ensuring that driver centers are clean, organized, and visually appealing. You will also host VoC/info sessions, focus groups, and market intel activities to generate valuable insights for the business and key stakeholders. Furthermore, you will manage data collection for updating dashboards and conduct deep dive analysis to understand the reasons behind underperforming metrics.
Key Responsibilities:
• Supervise driver centers, providing customer support in escalated situations and managing the overall workflow of a workplace.
• Act as a liaison between operations and different business lines.
• Raise alerts in case of unforeseen events or crises.
• Ensure that driver centers are clean, organized, and visually appealing.
• Host VoC/info sessions, focus groups, and market intel activities to generate valuable insights for the business and key stakeholders.
• Manage data collection for updating dashboards.
• Conduct deep dive analysis to understand the reasons behind underperforming metrics.
Requirements:
• 2 years of previous work experience in retail, BPO operations, customer service, or sales.
• Strong communication and problem-solving skills.
• Ability to work well under pressure and adapt to changing circumstances.
• Excellent analytical capabilities to create and analyze reports and KPIs.
• Strong sales abilities and entrepreneurial mindset.
• Experience working in a retail environment, preferably in customer services positions (SME).
-
Business Operations Specialist
hace 7 días
Tijuana, Baja California, México Cía. Hotelera De La Mesa, S.A. De C.V. A tiempo completoAbout the Role:We are seeking a Business Operations Specialist to join our team at {company}.As a Business Operations Specialist, you will be responsible for analyzing and improving business processes to increase efficiency and productivity.Key Responsibilities include:• Developing and implementing process improvements• Conducting data analysis to inform...
-
Logistics Operations Specialist
hace 3 semanas
Tijuana, Baja California, México China Interocean Transport Inc A tiempo completoJob Title: Logistics Operations SpecialistCompany: China Interocean Transport, Inc.Job Summary:We are seeking a highly skilled Logistics Operations Specialist to join our team. As a key member of our logistics team, you will be responsible for coordinating and facilitating the supply chain operations, ensuring the effective distribution of...
-
Tijuana, Baja California, México Stryker Tijuana Operations A tiempo completoAt Stryker Tijuana Operations, we are seeking a Senior Sterilization Quality Management Specialist to ensure compliance and maintenance of our Quality Management System (QMS) at our sterilization facility in Tijuana, Mexico.The selected candidate will act as a subject matter expert on FDA Quality System Regulation, MDSAP regulations, ISO 11135, and ISO 13485...
-
Principal Quality Management Systems Specialist
hace 4 semanas
Tijuana, Baja California, México Stryker Tijuana Operations A tiempo completoJob Title: Principal Quality Management Systems Specialist, SterilizationJoin Stryker Tijuana Operations as a Principal Quality Management Systems Specialist, Sterilization, and take on a challenging role that requires expertise in quality management systems and sterilization processes.Key Responsibilities:Ensure compliance and maintenance of the Quality...
-
Tijuana, Baja California, México Stryker Tijuana Operations A tiempo completoJob Title: Principal Quality Management Systems Specialist, SterilizationJoin Stryker Tijuana Operations as a Principal Quality Management Systems Specialist, Sterilization, and take on a challenging role that requires expertise in quality management systems, regulatory compliance, and sterilization processes.Key Responsibilities:Ensure compliance and...
-
Principal Quality Management Systems Specialist
hace 3 semanas
Tijuana, Baja California, México Stryker Tijuana Operations A tiempo completoJob Title: Principal Quality Management Systems Specialist, SterilizationWork Flexibility: OnsiteJob SummaryStryker Tijuana Operations is seeking a highly skilled Principal Quality Management Systems Specialist to join our team. As a key member of our quality management team, you will be responsible for ensuring compliance and maintenance of the Quality...
-
Logistics Operations Specialist
hace 3 semanas
Tijuana, Baja California, México China Interocean Transport Inc A tiempo completo**Job Summary**China Interocean Transport, Inc. is seeking a skilled Logistics Operations Specialist to oversee and facilitate the supply chain operations. The ideal candidate will have experience in ocean freight import/export and be proficient in Chinese, Spanish, and English.**Key Responsibilities** Coordinate personnel and processes to achieve effective...
-
Manufacturing Operations Specialist
hace 2 semanas
Tijuana, Baja California, México Thermo Fisher Scientific A tiempo completo**About the Role**Thermo Fisher Scientific is seeking a skilled Manufacturing Operations Specialist to join our team. As a global leader in serving science, we enable our customers to make the world healthier, cleaner, and safer.**Key Responsibilities**:Perform manufacturing operations, including assembling, testing, and inspecting products. Follow standard...
-
Financial Operations Specialist
hace 3 semanas
Tijuana, Baja California, México Attract Your Talent A tiempo completoFinancial Operations SpecialistAttract Your Talent is seeking a highly skilled Financial Operations Specialist to join our team.Key Responsibilities:Oversee the general accounting function and general ledgersEnsure transactions have been recorded in an accurate, consistent and timely mannerDevelop and implement consistent policies, procedures, accounting...
-
Warehouse Operations Specialist
hace 2 semanas
Tijuana, Baja California, México Thermo Fisher Scientific A tiempo completo**Job Summary**Thermo Fisher Scientific is seeking a highly skilled Warehouse Operations Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth flow of materials and products through our warehouse.**Key Responsibilities:**• Strapping finished products for loading into containers• Receiving and...
-
Manufacturing Operations Specialist
hace 2 semanas
Tijuana, Baja California, México Thermo Fisher Scientific A tiempo completoThermo Fisher Scientific is seeking a skilled Manufacturing Operations Specialist to contribute to our world-class team. As a global leader in serving science, we enable our customers to make the world healthier, cleaner, and safer. At Thermo Fisher Scientific, we value diverse experiences, backgrounds, and perspectives, and we are committed to providing a...
-
Operations Support Specialist
hace 3 semanas
Tijuana, Baja California, México Citi A tiempo completoThe Operations Support Specialist plays a crucial role in providing day-to-day operations support to Citi's operations infrastructure and processes. This intermediate-level position is responsible for maintaining records and documentation, storing and retrieving records, and performing account maintenance and imaging tasks in coordination with the Operations...
-
Senior Quality Systems Specialist
hace 2 semanas
Tijuana, Baja California, México Stryker Tijuana Operations A tiempo completoJob SummaryWe are seeking a highly skilled Senior Quality Systems Specialist to join our team at Stryker Tijuana Operations. As a key member of our quality team, you will be responsible for ensuring compliance and maintenance of our Quality Management System (QMS) at our sterilization facility in Tijuana, Mexico.Key ResponsibilitiesEnsure compliance and...
-
Quality Management Systems Specialist
hace 2 semanas
Tijuana, Baja California, México Stryker Tijuana Operations A tiempo completoJob SummaryStryker Tijuana Operations is seeking a highly skilled Quality Management Systems Specialist to join our team. As a key member of our sterilization facility, you will be responsible for ensuring compliance and maintenance of our Quality Management System (QMS).Key ResponsibilitiesEnsure compliance and maintenance of the QMS at the Stryker...
-
Financial Operations Specialist
hace 2 semanas
Tijuana, Baja California, México Stryker Professional Latin America, S. De R.L. De C.V. A tiempo completoJob SummaryStryker Professional Latin America, S. De R.L. De C.V. is seeking a skilled Financial Operations Specialist to provide key support for functional groups. The ideal candidate will have a basic understanding of work routines and procedures in their discipline, with the ability to resolve discrepancies and communicate with administrative and...
-
Staffing Operations Specialist
hace 3 semanas
Tijuana, Baja California, México Sophilabs A tiempo completo**About the Role**As a Staffing Operations Specialist at Sophilabs, you will play a key role in analyzing profiles and hiring strategies to drive business growth.**Responsibilities**- Conduct in-depth analysis of candidate profiles and hiring strategies to identify areas for improvement- Collaborate with cross-functional teams to develop and implement...
-
Sterilization Quality Management Systems Specialist
hace 1 semana
Tijuana, Baja California, México Stryker Tijuana Operations A tiempo completoAt Stryker Tijuana Operations, we are seeking a highly skilled Principal Quality Management Systems Specialist, Sterilization to join our team. This role is responsible for ensuring compliance and maintenance of the Quality Management System (QMS) at our Stryker Sterilization facility in Tijuana, Mexico.Key Responsibilities:Ensure compliance and maintenance...
-
Medical Operations Specialist
hace 3 semanas
Tijuana, Baja California, México Baxter A tiempo completo**Transforming Healthcare**Baxter is a global leader in medical innovation, dedicated to improving patient outcomes. As a Medical Operations Specialist, you will play a critical role in our mission to save and sustain lives.Our products and therapies are used in hospitals and clinics worldwide, and we are committed to pioneering new medical innovations that...
-
Warehouse Operations Specialist
hace 3 semanas
Tijuana, Baja California, México North American Production Sharing A tiempo completo**Key Responsibilities**As a Warehouse Operations Specialist at North American Production Sharing, you will play a crucial role in creating and assessing WMS processes in the Distribution Center. Your expertise will drive and own testing scenarios for WMS project implementations, ensuring seamless integration and optimal performance.**Collaboration and...
-
Financial Operations Specialist
hace 3 semanas
Tijuana, Baja California, México Cubic Corporation A tiempo completoJob SummaryWe are seeking a highly skilled Financial Operations Specialist to join our team at Cubic Corporation. As a key member of our program management team, you will be responsible for providing financial and schedule control services for assigned projects.Key ResponsibilitiesEstablish and maintain cost accounting structures for projectsAssist in...