Retail Operations Specialist
hace 3 semanas
As a Retail Operations Specialist at DiDi Global, you will be responsible for ensuring the smooth operation of our driver centers. Your primary goal will be to deliver exceptional customer experiences while meeting performance and experience targets. You will act as a liaison between operations and different business lines, raising alerts in case of unforeseen events or crises. Additionally, you will be responsible for ensuring that driver centers are clean, organized, and visually appealing. You will also host VoC/info sessions, focus groups, and market intel activities to generate valuable insights for the business and key stakeholders. Furthermore, you will manage data collection for updating dashboards and conduct deep dive analysis to understand the reasons behind underperforming metrics.
Key Responsibilities:
• Supervise driver centers, providing customer support in escalated situations and managing the overall workflow of a workplace.
• Act as a liaison between operations and different business lines.
• Raise alerts in case of unforeseen events or crises.
• Ensure that driver centers are clean, organized, and visually appealing.
• Host VoC/info sessions, focus groups, and market intel activities to generate valuable insights for the business and key stakeholders.
• Manage data collection for updating dashboards.
• Conduct deep dive analysis to understand the reasons behind underperforming metrics.
Requirements:
• 2 years of previous work experience in retail, BPO operations, customer service, or sales.
• Strong communication and problem-solving skills.
• Ability to work well under pressure and adapt to changing circumstances.
• Excellent analytical capabilities to create and analyze reports and KPIs.
• Strong sales abilities and entrepreneurial mindset.
• Experience working in a retail environment, preferably in customer services positions (SME).
-
Retail Operations Specialist
hace 4 días
Tijuana, Baja California, México Didi Global A tiempo completoAt Didi Global, we're shaping the future of mobility and transportation. We're looking for a highly skilled Retail Ops Mx Specialist to join our team in this exciting role.Job Title: Retail Operations Specialist - Mobility InnovationLocation: Remote/On-site (dependent on business needs)Salary Range:We offer a competitive salary of $**80,000 - $100,000 per...
-
Tijuana, Baja California, México Stryker Tijuana Operations A tiempo completoJob Description:Stryker Tijuana Operations is seeking a highly skilled Quality Assurance Specialist to join our team in Mexico. As a key member of our sterilization operations team, you will be responsible for ensuring compliance and maintenance of our Quality Management System (QMS).Key Responsibilities:Ensure adherence to FDA Quality System Regulation,...
-
Business Operations Specialist
hace 3 semanas
Tijuana, Baja California, México Cía. Hotelera De La Mesa, S.A. De C.V. A tiempo completoAbout the Role:We are seeking a Business Operations Specialist to join our team at {company}.As a Business Operations Specialist, you will be responsible for analyzing and improving business processes to increase efficiency and productivity.Key Responsibilities include:• Developing and implementing process improvements• Conducting data analysis to inform...
-
Quality Assurance Specialist
hace 2 semanas
Tijuana, Baja California, México Stryker Tijuana Operations A tiempo completoStryker Tijuana Operations is seeking a skilled Quality Assurance Specialist to join our team in Tijuana, Mexico. As a Quality Assurance Specialist - Sterilization Process, you will play a crucial role in ensuring compliance and maintenance of the Quality Management System (QMS) at our Stryker Sterilization facility.ResponsibilitiesEnsure adherence to FDA...
-
Senior Sterilization Quality Management Specialist
hace 3 semanas
Tijuana, Baja California, México Stryker Tijuana Operations A tiempo completoAt Stryker Tijuana Operations, we are seeking a Senior Sterilization Quality Management Specialist to ensure compliance and maintenance of our Quality Management System (QMS) at our sterilization facility in Tijuana, Mexico.The selected candidate will act as a subject matter expert on FDA Quality System Regulation, MDSAP regulations, ISO 11135, and ISO 13485...
-
Maintenance Operations Specialist
hace 2 semanas
Tijuana, Baja California, México Marriott International, Inc A tiempo completo**Job Summary**We are seeking a skilled Maintenance Operations Specialist to join our team at Marriott International, Inc. in Tijuana, Mexico.**Salary and Benefits**The estimated annual salary for this position is approximately $44,000 USD, which includes a competitive benefits package, including 2 days of paid leave per week, a retirement plan, meal...
-
Manufacturing Process Improvement Specialist
hace 5 días
Tijuana, Baja California, México Demant Operations, S.A. De C.V. A tiempo completoJob SummaryDemant Operations, S.A. De C.V. is seeking an experienced Manufacturing Process Improvement Specialist to join our team.About the RoleWe are looking for a highly skilled professional with expertise in lean manufacturing and six sigma tools to support process improvement projects. The ideal candidate will have experience working with technical...
-
Manufacturing Operations Specialist
hace 1 semana
Tijuana, Baja California, México Enovis A tiempo completoJob Title:Manufacturing Operations SpecialistAbout the Role:We are seeking a highly skilled Manufacturing Operations Specialist to join our team at Enovis. As a key member of our Procurement Team, you will play a critical role in driving the medical technology industry forward through transforming patient care and creating better patient...
-
Manufacturing Operations Specialist
hace 4 semanas
Tijuana, Baja California, México Thermo Fisher Scientific A tiempo completo**About the Role**Thermo Fisher Scientific is seeking a skilled Manufacturing Operations Specialist to join our team. As a global leader in serving science, we enable our customers to make the world healthier, cleaner, and safer.**Key Responsibilities**:Perform manufacturing operations, including assembling, testing, and inspecting products. Follow standard...
-
Senior Operations Support Specialist
hace 7 días
Tijuana, Baja California, México Citi A tiempo completoCiti is a leading financial institution with a commitment to excellence and innovation. As a Senior Operations Support Specialist, you will play a vital role in providing exceptional support services to our clients.**Job Summary:**The Senior Operations Support Specialist is an intermediate-level position responsible for delivering high-quality operations...
-
Warehouse Operations Specialist
hace 4 semanas
Tijuana, Baja California, México Thermo Fisher Scientific A tiempo completo**Job Summary**Thermo Fisher Scientific is seeking a highly skilled Warehouse Operations Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth flow of materials and products through our warehouse.**Key Responsibilities:**• Strapping finished products for loading into containers• Receiving and...
-
Manufacturing Operations Specialist
hace 1 mes
Tijuana, Baja California, México Thermo Fisher Scientific A tiempo completoThermo Fisher Scientific is seeking a skilled Manufacturing Operations Specialist to contribute to our world-class team. As a global leader in serving science, we enable our customers to make the world healthier, cleaner, and safer. At Thermo Fisher Scientific, we value diverse experiences, backgrounds, and perspectives, and we are committed to providing a...
-
Maintenance Operations Specialist
hace 2 semanas
Tijuana, Baja California, México Prologis A tiempo completoPrologis is a global leader in logistics real estate, driving innovation and sustainability through modern properties.We develop high-quality buildings that set the standard for design and efficiency, with a portfolio of ~1.2 billion square feet across 19 countries.In partnership with our customers, we provide innovative solutions to address warehouse and...
-
Quality Management Systems Specialist
hace 4 semanas
Tijuana, Baja California, México Stryker Tijuana Operations A tiempo completoJob SummaryStryker Tijuana Operations is seeking a highly skilled Quality Management Systems Specialist to join our team. As a key member of our sterilization facility, you will be responsible for ensuring compliance and maintenance of our Quality Management System (QMS).Key ResponsibilitiesEnsure compliance and maintenance of the QMS at the Stryker...
-
Senior Quality Systems Specialist
hace 1 mes
Tijuana, Baja California, México Stryker Tijuana Operations A tiempo completoJob SummaryWe are seeking a highly skilled Senior Quality Systems Specialist to join our team at Stryker Tijuana Operations. As a key member of our quality team, you will be responsible for ensuring compliance and maintenance of our Quality Management System (QMS) at our sterilization facility in Tijuana, Mexico.Key ResponsibilitiesEnsure compliance and...
-
Staffing Operations Specialist
hace 1 mes
Tijuana, Baja California, México Sophilabs A tiempo completo**About the Role**As a Staffing Operations Specialist at Sophilabs, you will play a key role in analyzing profiles and hiring strategies to drive business growth.**Responsibilities**- Conduct in-depth analysis of candidate profiles and hiring strategies to identify areas for improvement- Collaborate with cross-functional teams to develop and implement...
-
Senior Billing Operations Specialist
hace 2 semanas
Tijuana, Baja California, México Allstate A tiempo completo**About the Role**At Allstate, we're a leader in property and casualty insurance servicing, with a commitment to delivering innovative solutions that meet our customers' evolving needs. We're seeking a skilled Senior Billing Operations Specialist to join our team.**Estimated Salary: $55,000 - $75,000 per year**As a Senior Billing Operations Specialist, you...
-
Finance Operations Specialist
hace 1 semana
Tijuana, Baja California, México Zventus A tiempo completoZventus is seeking a highly skilled Finance Operations Specialist to join our team in San Diego, California.Job Description:The ideal candidate will have 2+ years of experience in finance operations and be proficient in order management software. Strong consultative abilities to translate product offerings to a varied customer base are also...
-
Sterilization Quality Management Systems Specialist
hace 4 semanas
Tijuana, Baja California, México Stryker Tijuana Operations A tiempo completoAt Stryker Tijuana Operations, we are seeking a highly skilled Principal Quality Management Systems Specialist, Sterilization to join our team. This role is responsible for ensuring compliance and maintenance of the Quality Management System (QMS) at our Stryker Sterilization facility in Tijuana, Mexico.Key Responsibilities:Ensure compliance and maintenance...
-
SAP ME/MII Operations Specialist
hace 2 semanas
Tijuana, Baja California, México Gracemark A tiempo completo**Job Opportunity with Gracemark**We are seeking a highly skilled SAP ME/MII Operations Specialist to join our team for a 6-week contract. Located in Queretaro, this is an excellent opportunity to work with a customized SAP environment and gain valuable experience in operations management.Key Responsibilities:Provide expertise in SAP ME and MII...