Service Agent I

hace 4 semanas

Durango, México FedEx A tiempo completo
Job Summary

FedEx is seeking a highly skilled Service Agent I to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring the accurate processing of packages.

Key Responsibilities:

  • Assisting customers with package tracing and answering questions regarding FedEx products and services.
  • Providing over-the-counter and phone-based customer service.
  • Preparing operations reports and maintaining accurate records.
  • Checking packages for proper labeling, weight, and content.
  • Providing administrative support to the Station Ops Manager.

Requirements:

  • High School degree or equivalent.
  • One year of previous clerical or customer service experience.
  • Excellent communication, organizational, and human relations skills.
  • Ability to lift 70 lbs and maneuver packages with equipment.

About FedEx:

FedEx is a world-class company recognized for its commitment to customer service and innovation. We offer a dynamic work environment and opportunities for career growth.

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