Housekeeping Operations Lead
hace 17 horas
As a key member of our Housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and quality in our guest rooms and public areas.
We are seeking an experienced and skilled professional to fill this critical role. If you have a passion for delivering exceptional service and a keen eye for detail, we encourage you to apply.
Key Responsibilities:- Conduct regular inspections of guest rooms and public areas to ensure they meet our high standards of cleanliness and quality.
- Run sold room reports and verify room status to identify any discrepancies or issues.
- Document and resolve issues with discrepant rooms, working closely with the Front Desk team to ensure a seamless guest experience.
- Assist with hiring, training, and coaching employees to ensure they have the skills and knowledge needed to deliver exceptional service.
- Follow company policies and procedures at all times, including those related to safety, security, and customer service.
- High school diploma or equivalent required; degree in hospitality or related field preferred.
- Minimum 2 years of experience in housekeeping or a related field.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Knowledge of Marriott International's policies and procedures.
We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience, as well as comprehensive benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
We are committed to creating a diverse and inclusive workplace, where everyone feels valued and respected. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional service.
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