Housekeeping Team Lead

hace 1 semana


Xico, México Marriott International, Inc A tiempo completo
About the Role

This is a full-time opportunity as a Housekeeping Team Lead at The St. Regis Mexico City, Paseo de la Reforma 439, Mexico City, Distrito Federal, Mexico.

Job Summary

We are seeking a highly motivated and experienced Housekeeping Team Lead to join our team. As a key member of our housekeeping team, you will be responsible for overseeing the daily activities of our housekeeping staff, ensuring that all rooms and public areas are cleaned and maintained to the highest standards.

Duties and Responsibilities
  • Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards.
  • Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
  • Assist Housekeeping management in managing daily activities.
  • Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
  • Document and resolve issues with discrepant rooms with the Front Desk.
  • Prepare, distribute, and communicate changes in room assignments.
  • Communicate issues to next shift.
  • Complete required paperwork.
Requirements
  • At least 1 year of related work experience.
  • At least 1 year of supervisory experience.
Benefits

We offer a competitive salary of $35,000 - $45,000 per year, depending on experience, plus benefits including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.



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