Back Office Coordinator
hace 23 horas
Are you a detail-oriented and organized individual with excellent communication skills? We are seeking a Back Office Coordinator to join our team at ArcelorMittal.
Responsibilities:- Support the sales team by analyzing purchase orders and ensuring accurate entry into SAP.
- Communicate with mill contacts to ensure customer satisfaction and resolve any issues.
- Work closely with the technical representative to ensure technical specifications are accurate.
- Responsible for inquiry creation and following orders through to delivery.
- Coordinate shipping and ensure timely delivery and customer satisfaction.
- Responsible for ensuring customers receive invoices in a timely manner.
- Enter and complete technical and commercial claims as instructed.
- Support the technical representative, CSR Manager, and Sales Manager with the S232 exclusion program.
- Bachelor's degree
- Minimum 3+ years customer service experience
- SAP or ERP system experience
- Steel industry experience a plus
- Proficient in Microsoft Office software, especially Excel
- Strong ability to multitask and meet deadlines
- Ability to work independently
- Good written and verbal communication skills
Reporting line: CSR - Flat Product
Location of your colleagues: Mexico, Queretaro
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