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Human Resources Generalist

hace 2 meses

Ciudad de México, Ciudad de México Citi A tiempo completo
Job Summary

The Human Resources Generalist Intermediate is an intermediate-level position responsible for delivering day-to-day HR support in coordination with the Human Resources team. This role provides a broad range of HR services to client groups within Citi, ensuring the delivery of high-quality support and services.

Key Responsibilities
  • Assist line managers with the execution of HR processes, including performance management, employee engagement, talent development, and conflict resolution.
  • Partner with Human Resources Advisors (HRAs) and business/functional line managers to recommend, develop, and execute human capital strategies to achieve business goals.
  • Liaise with HR Centers of Excellence (COEs) on various HR functions, including compensation, diversity, employment law, employee relations, HR control and compliance, learning and development, recruiting, talent, and reporting.
  • Manage immigration and mobility/relocation cases, ensuring compliance with applicable laws and regulations.
  • Execute ad hoc requests and projects, such as audit support, Voice of the Employee (VOE) survey preparation, and reporting.
  • Ensure escalated client/employee issues are resolved with urgency and deliver services with a process improvement mindset to increase effectiveness and efficiency.
  • Build and maintain partnerships to foster trust and accountability with all stakeholders.
  • Assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets.
Qualifications
  • 2-5 years of relevant experience in Human Resources, employee relations, and financial services.
  • Experience working with remote locations and knowledge of HR functions and applicable US Employment laws.
  • Intermediate – advanced proficiency in Microsoft Excel, Word, PowerPoint, PeopleSoft, and Human Resources Management Systems.
  • Consistently demonstrates clear and concise written and verbal communication.
  • Bachelor's degree/University degree or equivalent experience.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.