Investment Product Support Specialist

hace 11 horas


Xico, México Blackrock Investments A tiempo completo

Job Description:

We are seeking a highly skilled Investment Product Support Specialist to join our team at Blackrock Investments. This role is responsible for providing exceptional support to clients, ensuring they have a seamless experience with our investment products.

About the Role:

The Investment Product Support Specialist will be the primary point of contact for clients, responding to inquiries and resolving issues in a timely and professional manner. The ideal candidate will have excellent communication skills, a strong understanding of investment products, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Provide exceptional support to clients through phone, email, and chat
  • Analyze and resolve client issues in a timely and efficient manner
  • Collaborate with cross-functional teams to ensure seamless customer experiences
  • Stay up-to-date on product knowledge and market trends

Requirements:

To be successful in this role, you will need:

  • A strong understanding of investment products and markets
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in MS Office and CRM software

What We Offer:

We offer a competitive salary of $70,000 - $90,000 per year, depending on experience. Additionally, we provide a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and paid time off.



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