Investment Product Support Specialist
hace 4 semanas
Job Description:
We are seeking a highly skilled Investment Product Support Specialist to join our team at Blackrock Investments. This role is responsible for providing exceptional support to clients, ensuring they have a seamless experience with our investment products.
About the Role:
The Investment Product Support Specialist will be the primary point of contact for clients, responding to inquiries and resolving issues in a timely and professional manner. The ideal candidate will have excellent communication skills, a strong understanding of investment products, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Provide exceptional support to clients through phone, email, and chat
- Analyze and resolve client issues in a timely and efficient manner
- Collaborate with cross-functional teams to ensure seamless customer experiences
- Stay up-to-date on product knowledge and market trends
Requirements:
To be successful in this role, you will need:
- A strong understanding of investment products and markets
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in MS Office and CRM software
What We Offer:
We offer a competitive salary of $70,000 - $90,000 per year, depending on experience. Additionally, we provide a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and paid time off.
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