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Guest Experience Ambassador

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Pto Vallarta, Jalisco, México Marriott International, Inc A tiempo completo
Job Summary

We are seeking a skilled Guest Experience Expert to join our team at The Westin Resort & Spa Puerto Vallarta. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless transactions throughout their stay.

Key Responsibilities:

  • Process operational needs and address guest requests in a timely and professional manner
  • Complete reports and share knowledge of the local area with guests
  • Empower guests to have a memorable and unique experience
  • Maintain a safe work environment and adhere to company policies and procedures
  • Protect company assets and uphold quality standards

Requirements:

  • Ability to work on your feet and move around the property
  • Strong communication and interpersonal skills
  • Ability to lift and carry objects weighing up to 10 pounds
  • Flexibility to work in a fast-paced environment

About Marriott International:

Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Join Our Team:

At Marriott International, we offer a dynamic and supportive work environment that allows our associates to grow and develop their skills. We are committed to providing exceptional guest experiences and creating a culture of excellence. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.