Senior HR Operations Analyst

hace 7 días


San Luis Potosí, San Luis Potosí, México Johnson Controls A tiempo completo
Job Summary

We are seeking a highly skilled and experienced Senior HR Operations Analyst to join our team at Johnson Controls. As a key member of our HR Service Center, you will be responsible for providing exceptional support to employees, managers, and HR Business Partners across the Enterprise.

Key Responsibilities
  • Provide transactional support to maintain employee records in the HCM system, including follow-up to approvals, clarifying information, and correcting data.
  • Manage day-to-day vendor relationships for applications owned by the HR Shared Service Center.
  • Troubleshoot and resolve day-to-day issues with related vendors.
  • Support M&A, divestitures, and reorganizations.
  • Retrieve employee documents from Documentum per request of the Legal department or HR.
  • Escalate VOE/VOI requests when third-party vendors cannot provide information.
  • Generate and distribute ad-hoc internal reports.
  • Implement mass compensation changes in Workday.
  • Support testing for systems enhancements related to HRSSC operations.
Requirements
  • Bachelor's Degree in HR, Finance, Business, or a related field.
  • 1-3 years of working experience in a HR Service Center or HR operations.
  • High English proficiency (written and spoken), capable of delivering presentations and coordinating work teams in English.
  • Excellent oral and written communication skills and interpersonal skills.
  • Ability to work in multiple projects successfully and simultaneously.
  • Ability to understand and develop successful partnerships with customers.
  • High Customer Service orientation.
  • Excellent organizational skills and ability to track and follow up.
  • Excellent attention to details.
  • Experience on core HR operations processes.
  • Experience in Workday/ServiceNow.

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