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Amazon is seeking a high-potential leader to own their impact in Amazon Operations as an Area Manager. As a front-line leader, you will have the opportunity to invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on Earth.
Key Responsibilities- Lead and develop a team of 50 to 100 Amazon Associates, motivating, mentoring, and coaching them to achieve high levels of safety, quality, attendance performance, and engagement.
- Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed.
- Create, manage, and support recognition and communication programs to foster a positive work environment.
- Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates.
- Ensure procedures are followed for building security and product loss prevention.
- Partner with the management team to establish and maintain quality control standards.
- Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality.
- Proactively identify and lead process improvement initiatives and Lean tools.
- Tactical leadership of strategic initiatives.
- Cross-functional coordination and task tracking.
- Communications across various areas to ensure alignment of goals and tasks to guarantee the overall success of the program.
- Strategic planning and forecasting to appraise performance and problem resolution.
- Ability to manage multiple complex projects simultaneously.
- Ability to work weekends, holidays, and/or overnight shifts.
- Ability to work overtime both in peak season and as needed.
- Stand/walk for up to 10-12 hours.
- Walk in/and around the warehouse with great frequency; many facilities are over a quarter mile in length.
- Access all areas of building (ascending and descending ladders, stairs, and gangways safely and without limitation).
- Regularly bend, lift, stretch, and reach both below the waist and above the head.
- Lift and move items up to 49 pounds.
- Bachelor's degree or equivalent.
- 3+ years of performance metrics, process improvement, or Lean techniques experience.
- 3+ years of employee and performance management experience.
- English and Spanish: Fluent.
- Masters Degree in Quality, Operations, or Administration.
- Management of a minimum 20 employees (including payroll, performance management, work-flow assignment).
- Interest in long-term career development through assignments in multiple roles/locations.
