Area Manager, Operations Leader

hace 2 días


Ciudad Apodaca, Nuevo León, México Servicios Comerciales Amazon Mexico S. de R.L. de... A tiempo completo

About the Role:

Servicios Comerciales Amazon Mexico S. de R.L. de... is seeking a highly skilled and experienced Area Manager to lead our operations team in a distribution warehouse environment. As an Area Manager, you will be responsible for motivating, mentoring, and coaching a team of Amazon Associates to ensure the highest levels of safety, quality, attendance performance, and engagement.

Key Responsibilities:

  • Day-to-day management of the site, overseeing the operation that focuses on the delivery of Amazon orders direct to customers.
  • Lead a direct/indirect team to ensure a safe workplace, properly trained people, and that their needs are addressed so they can focus on their jobs.
  • Support and assign job duties to process assistants.
  • Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed.
  • Create, manage, and support recognition and communication programs.
  • Ensure procedures are followed for building security and product loss prevention.
  • Partner with the management team to establish and maintain quality control standards.
  • Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality.

Requirements:

  • This role is fully onsite and requires flexibility to work and rotate shifts: weekends, holidays, and/or overnight shifts.
  • Ability to work overtime both in peak season and as needed.
  • Experience managing a team of 50+ employees.
  • Experience with process improvements (Lean process, Kaizen, and/or Six Sigma).
  • Excellent customer service, communication, and interpersonal skills.
  • A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
  • Industry experience in: manufacturing, automotive, biotech, electronics, defense/aerospace, production, or distribution environments.

What We Offer:

  • A dynamic and fast-paced work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

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