Hospitality Service Ambassador

hace 6 días


Nayarit, México Marriott International, Inc A tiempo completo
Job Summary

We are seeking a skilled Hospitality Service Ambassador to join our team at The St. Regis Punta Mita Resort in Mexico.

About the Role

This is a full-time opportunity that requires excellent communication and organizational skills to deliver exceptional service to our guests.

Duties and Responsibilities
  • Communicate effectively with chefs, stewards, and other staff members to ensure seamless service delivery.
  • Total charges for group functions and prepare checks for payment.
  • Ensure banquet rooms, restaurants, and coffee breaks are ready for service, maintaining high standards of cleanliness and presentation.
  • Inspect table settings and centerpieces to ensure they meet our service standards.
  • Check in with guests to gauge their satisfaction and address any concerns promptly.
  • Set tables according to event type and service standards.
  • Communicate special meal requirements, allergies, and dietary needs to the kitchen staff.
Requirements

To be successful in this role, you will need:

  • A strong commitment to delivering exceptional customer service.
  • Excellent communication and interpersonal skills.
  • The ability to work effectively in a fast-paced environment.
  • A keen eye for detail and ability to maintain high standards of cleanliness and presentation.
Salary and Benefits

The estimated annual salary for this position is $45,000 - $60,000, depending on experience and qualifications.

In addition to a competitive salary, we offer a range of benefits, including health insurance, retirement savings plan, and opportunities for professional development.

About Us

Marriott International, Inc. is a leading hospitality company with a portfolio of over 30 brands worldwide.

We are committed to delivering unforgettable experiences for our guests and creating a positive impact on our communities.


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