Hospitality Service Ambassador
hace 6 días
We are seeking a skilled Hospitality Service Ambassador to join our team at The St. Regis Punta Mita Resort in Mexico.
About the RoleThis is a full-time opportunity that requires excellent communication and organizational skills to deliver exceptional service to our guests.
Duties and Responsibilities- Communicate effectively with chefs, stewards, and other staff members to ensure seamless service delivery.
- Total charges for group functions and prepare checks for payment.
- Ensure banquet rooms, restaurants, and coffee breaks are ready for service, maintaining high standards of cleanliness and presentation.
- Inspect table settings and centerpieces to ensure they meet our service standards.
- Check in with guests to gauge their satisfaction and address any concerns promptly.
- Set tables according to event type and service standards.
- Communicate special meal requirements, allergies, and dietary needs to the kitchen staff.
To be successful in this role, you will need:
- A strong commitment to delivering exceptional customer service.
- Excellent communication and interpersonal skills.
- The ability to work effectively in a fast-paced environment.
- A keen eye for detail and ability to maintain high standards of cleanliness and presentation.
The estimated annual salary for this position is $45,000 - $60,000, depending on experience and qualifications.
In addition to a competitive salary, we offer a range of benefits, including health insurance, retirement savings plan, and opportunities for professional development.
About UsMarriott International, Inc. is a leading hospitality company with a portfolio of over 30 brands worldwide.
We are committed to delivering unforgettable experiences for our guests and creating a positive impact on our communities.
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