Customer Service Representative

hace 1 semana


Nayarit, México Marriott International, Inc A tiempo completo
Job Title: Customer Service Representative

We are seeking a highly skilled Customer Service Representative to join our team at Marriott International, Inc.

Job Overview:

This role involves responding to guest calls, requests, and inquiries in a professional and courteous manner. The ideal candidate will possess excellent communication skills, be able to multitask efficiently, and have a strong attention to detail.

Responsibilities:
  • Answer and respond to guest calls, messages, and emails in a timely and professional manner.
  • Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
  • Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message.
  • Receive, record, and relay messages accurately, completely, and legibly.
Requirements:
  • High school diploma or equivalent required.
  • No related work experience necessary.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Excellent communication and problem-solving skills.
Estimated Salary:

$45,000 - $60,000 per year, depending on location and experience.

About Us:

Marriott International, Inc. is a global hospitality company that operates a portfolio of brands worldwide. We are committed to providing exceptional service to our guests and creating memorable experiences through our unique offerings and amenities.



  • Nayarit, México Marriott International, Inc A tiempo completo

    Job Overview">We are seeking a highly skilled Customer Service Representative to join our team at Delta Hotels by Marriott. As a Guest Experience Expert, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable and unique experience during their stay.">About the Role">This is a full-time position that...


  • Nayarit, México Susurros Del Corazon A tiempo completo

    About You:We are seeking a highly skilled Customer Service Operations Manager to join our team at Susurros del Corazon. As a key member of our front office department, you will oversee the day-to-day operations and provide guidance to our team members to ensure exceptional guest experiences.About the Role:This is an exciting opportunity to be part of the...

  • Customer Service Clerk

    hace 4 semanas


    Nayarit, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a skilled Customer Service Clerk to join our team at The St. Regis Punta Mita Resort. As a key member of our Rooms & Guest Services Operations team, you will be responsible for providing exceptional service to our guests, ensuring a seamless check-in and check-out experience.Key ResponsibilitiesProcess all guest check-ins by...


  • Nayarit, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly motivated and results-driven Sales Professional to join our team at The St. Regis Punta Mita Resort. As a Business Development Representative, you will play a key role in driving sales growth and exceeding revenue targets.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to...


  • Nayarit, México Marriott International, Inc A tiempo completo

    About Marriott International, IncMarriott International, Inc is a leading global hospitality company with over 30 brands and more than 7,000 properties worldwide.About the JobWe are seeking a highly motivated and customer-focused Hotel Service Team Member to join our team at W Hotels. As a key member of our service team, you will be responsible for providing...


  • Nayarit, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a skilled Hospitality Service Ambassador to join our team at The St. Regis Punta Mita Resort in Mexico.About the RoleThis is a full-time opportunity that requires excellent communication and organizational skills to deliver exceptional service to our guests.Duties and ResponsibilitiesCommunicate effectively with chefs, stewards, and...


  • Nayarit, México Marriott International, Inc A tiempo completo

    **Job Summary**This Food and Beverage Service Supervisor position is responsible for ensuring impeccable service standards in the hotel’s restaurants and banquet rooms. The ideal candidate will have a minimum of 2 years of experience in a similar role, with a proven track record of delivering exceptional customer experiences.**Key...


  • Nayarit, México Marriott International, Inc A tiempo completo

    Job Summary:We are seeking a skilled and dedicated Luxury Service Ambassador to join our team at The St. Regis Punta Mita Resort.About the Role:The Luxury Service Ambassador will be responsible for providing exceptional service to our guests, ensuring that their needs are met and exceeded throughout their stay.This role requires a high level of discretion,...

  • Bar Service Specialist

    hace 1 semana


    Nayarit, México Marriott International, Inc A tiempo completo

    Job Summary: Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Wash soiled...


  • Nayarit, México Marriott International, Inc A tiempo completo

    Job SummaryThis role is responsible for providing administrative support to our resort operations team. The successful candidate will be responsible for maintaining accurate records, preparing documents, and providing exceptional customer service to our guests.Key Responsibilities:Enter and retrieve information from databases using a keyboard or...

  • Restaurant Manager

    hace 4 semanas


    Nayarit, México Marriott International, Inc A tiempo completo

    Job Summary:As a Restaurant Manager with Marriott International, you will oversee the daily operations of our restaurants, bars, and room service. Your responsibilities will include supervising staff, maintaining high standards of quality and cleanliness, and ensuring excellent customer service.Key Responsibilities:Supervise and train staff to ensure...

  • Bar Attendant

    hace 4 semanas


    Nayarit, México Marriott International, Inc A tiempo completo

    **Job Summary**Prepare and serve drinks to hotel guests in a prompt and courteous manner. Key responsibilities include operating a cash register, handling customer transactions, and maintaining a clean and organized bar area.Key Responsibilities:Prepare and serve drinks to guests according to standard recipes and specifications.Operate a cash register and...


  • Nayarit, México Citi A tiempo completo

    The Internship program at Citi provides students with a foundation of knowledge and training required to contribute as valuable resources in the company. As an administrative role, interns utilize this position as a starting point for their careers.**Key Responsibilities:**Perform routine tasks and assignments under direct supervision, adhering to detailed...

  • Bar Attendant

    hace 4 semanas


    Nayarit, México Marriott International, Inc A tiempo completo

    Job Summary:As a Bar Attendant at Marriott International, you will be responsible for providing exceptional beverage service to our guests. This role requires attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.Prepare and serve beverages according to specified recipes and presentation standards.Stock and...

  • Housekeeping Professional

    hace 2 semanas


    Nayarit, México Marriott International, Inc A tiempo completo

    **Job Summary:**We are seeking a Housekeeping Professional to join our team at W Hotels. As a member of our housekeeping staff, you will be responsible for ensuring the highest level of cleanliness and comfort for our guests.**Responsibilities:**Respond promptly to guest requests and provide exceptional service.Maintain a clean and organized work...


  • Nayarit, México Four Seasons Hotels Ltd A tiempo completo

    About Four SeasonsFour Seasons Hotels Ltd is a world-renowned leader in luxury hospitality. Our mission is to provide exceptional guest experiences through a commitment to quality, innovation, and personalized service.The OpportunityWe are seeking an experienced hospitality professional to join our team as a Locker Attendant at our Four Seasons Resort Punta...


  • Nayarit, México Marriott International, Inc A tiempo completo

    Job Summary:We are seeking an experienced Restaurant Management Team Lead to oversee the daily operations of our restaurant. The ideal candidate will have a strong background in food service management and be able to effectively lead and motivate a team to achieve exceptional results.About the Role:This role is responsible for ensuring that all aspects of...

  • Strategic Business Leader

    hace 2 semanas


    Nayarit, México Marriott International, Inc A tiempo completo

    Job SummaryAs the Strategic Business Leader, you will function as the strategic business leader of property operations and act as General Manager in your absence. You will be responsible for developing and implementing the operations strategy, ensuring the implementation of the brand service strategy and brand initiatives. You will lead the operations team...

  • Dining Services Manager

    hace 2 semanas


    Nayarit, México Marriott International, Inc A tiempo completo

    Job OverviewMaintain exceptional service standards and ensure seamless operations in a fast-paced dining environment as a Dining Services Manager at Marriott International, Inc.About the JobThis role is responsible for leading the front-of-house team to deliver world-class service and exceed customer expectations. The ideal candidate will have a strong track...


  • Nayarit, México Marriott International, Inc A tiempo completo

    Housekeeper Job SummaryWe are seeking a detail-oriented and organized Housekeeper to join our team at Marriott International, Inc. As a Housekeeper, you will be responsible for ensuring the cleanliness and maintenance of guest rooms and public areas.Key Responsibilities:Respond promptly to guest requests and provide exceptional customer service.Restock guest...