Area Manager, Logistics Operations
hace 4 días
About the Role:
Servicios Comerciales Amazon Mexico S. De R.L. De C.V. is seeking a highly skilled Area Manager to lead our Last Mile operations in one of our Delivery Stations. As a key member of our team, you will be responsible for managing day-to-day relationships with multiple Delivery Service Providers (DSPs), driving operational goals and metrics for your Delivery Station, and presenting operational metrics regularly to senior leadership.
Key Responsibilities:
- Manage and develop a high-performing team of logistics professionals to ensure seamless delivery operations.
- Collaborate with cross-functional teams, including Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, and Engineering to drive process improvements and optimize logistics operations.
- Develop and implement strategies to improve productivity, reduce costs, and enhance customer satisfaction.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
- Partner with the AMZL Delivery Station under the roof (UTR) management team to establish and maintain quality control standards.
- Proactively identify and lead process improvement initiatives and Lean tools to drive efficiency and effectiveness.
- Communicate effectively with stakeholders, including senior leadership, to ensure alignment of goals and objectives.
Requirements:
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
- 5+ years of general experience in logistics operations, with a focus on last mile delivery.
- Solid understanding/background from Last mile operations.
- English Fluency.
- 3+ Years as people manager.
- MBA or similar.
- Ability to deal with ambiguity.
- Ability to deal with changing priorities.
- Demonstrated ability to successfully develop others into higher levels of leadership in an organization.
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