Operations Manager

hace 1 día


Ciudad de México, Ciudad de México Blueground A tiempo completo
Operations Manager

At Blueground, we're on a mission to make people feel at home wherever they choose to live. As an Operations Manager, you'll play a critical role in ensuring our guests have the peace of mind, flexibility, and confidence they need to explore life's latest adventures.

We're a rapidly growing company with a presence in 32 cities worldwide, and we're looking for a talented individual to join our Mexico City team. As an Operations Manager, you'll be responsible for implementing, adapting, and continuously improving our business systems and processes in your city.

Key Responsibilities:

  • Coordinate the full operational setup and maintenance of Blueground properties, ensuring they meet our brand style and guidelines.
  • Work closely with our central design team to implement large design initiatives and style photoshoots of new apartments.
  • Drive down operational costs and improve processes while upholding our quality standards.
  • Liaise with contractors, vendors, and external business partners to ensure our guests receive exceptional client experiences.
  • Manage the city inventory of furniture, consumables, and linens, optimizing safety stocks and reporting furniture malfunctions to the Design and Supply Chain teams.
  • Partner with cross-functional support teams to improve the efficiency and effectiveness of guest experience services.
  • Manage timely data collection to update operational metrics and achieve productivity targets.

Requirements:

  • 4+ years of progressive work experience in business operations or services, preferably in a start-up, SME, or large corporation.
  • Bachelor's degree.
  • Results-oriented go-getter with exceptional communication and organizational skills.
  • Significant project management experience working under tight deadlines.
  • Strong analytical and problem-solving skills in a fast-paced environment.
  • Fluent in Google Suite and MS Office; experience with inventory management systems is a plus.
  • Guest-centric mindset and team player with creative thinking.
  • Experience in hospitality or real estate is considered a plus.

What We Offer:

  • Competitive salary.
  • Private Healthcare Insurance through Metlife.
  • Flexible Time Off.
  • Commuting & Phone Reimbursement.
  • Dynamic working environment with talented people.
  • Complimentary accommodation in Blueground locations.

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