Restaurant Operations Manager

hace 6 días


Ciudad de México, Ciudad de México Etéreo A tiempo completo

Job Summary

The Restaurant Operations Manager at Etéreo is responsible for overseeing the daily operations of the restaurant and pool area. This includes managing staff, ensuring exceptional guest service, and maintaining high standards of quality and cleanliness.

Key Responsibilities

  • Manage and oversee the restaurant and pool operations, ensuring seamless service and high guest satisfaction.
  • Maintain the highest levels of guest service, developing a rapport with hotel guests and local clientele, and handling guest complaints effectively.
  • Recruit, train, and develop a high-performing team, ensuring alignment with company values and Forbes standards.
  • Partner with the Learning and Development Manager to create a comprehensive training plan, ensuring ongoing service and compliance training.
  • Communicate effectively with team members through daily rallies, weekly manager meetings, and other communication tools.
  • Develop and mentor the management team, promoting growth and development.
  • Ensure compliance with all company policies, including labor laws, alcohol policies, and health and safety regulations.
  • Work collaboratively with the management team to achieve operational excellence.

Requirements

  • Prior management experience in fine dining restaurants and pool operations.
  • Experience in maintaining state and federal health and safety regulations.
  • Ability to work a flexible schedule, including weekends and holidays, according to department needs.
  • English language competency.

Preferred Qualifications

  • Prior experience with Forbes standards.


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