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Procurement Business Process Optimization Specialist

hace 2 meses

Saltillo, Coahuila de Zaragoza, México Cemex A tiempo completo
Job Summary

We are seeking a highly skilled Procurement Business Process Optimization Specialist to join our team at Cemex. As a key member of our Procurement organization, you will be responsible for collaborating with cross-functional teams to design, standardize, and optimize Procurement processes to enhance efficiency, effectiveness, and compliance.

Main Responsibilities
  • Conduct thorough assessments of existing Procurement processes and systems to identify areas for improvement.
  • Design and implement process improvements to enhance Procurement operations, including the development of new processes and procedures.
  • Coordinate with cross-functional teams to achieve Procurement initiatives and ensure alignment with business objectives.
  • Evaluate vendor performance and recommend improvements as needed based on Service Level Agreement (SLA) results.
  • Negotiate with vendors and stakeholders on ServiceNow proposals, complex projects, and changes.
Position Challenges
  • Assess and recommend best practices for Procurement processes and institutional platforms to enhance User Experience.
  • Establish and ensure process governance models are followed by Procurement and Global Engineering Services (GES).
  • Design and propose new ways of working on Robotic Process Automation (RPA) and Artificial Intelligence (AI).
  • Determine the ServiceNow Procurement Module global roadmap for GES and all Procurement towers.
  • Plan and define the ServiceNow Procurement annual budget in coordination with GES strategy.
  • Supervise ServiceNow Procurement adoption and ensure successful implementation.
  • Coordinate internal and external multidisciplinary teams to ensure process standardization and optimization.
  • Lead user satisfaction meetings with Procurement Operations to enable continuous improvement in Procurement processes.
  • Supervise suppliers' performance and audit support.
Qualifications
  • ServiceNow Procurement modules functional knowledge and technical understanding.
  • Ability to map out, design, and propose changes in Procurement processes, considering efficiency, effectiveness, and standardization.
  • Analytical abilities to assess existing processes, identify gaps, and recommend improvements based on information gathered.
  • Skills to facilitate change within Procurement and GES, including communication, training, and addressing resistance.
  • Project management skills to lead or contribute to Procurement (P2P) projects, ensuring timely delivery.
  • Effective communication skills to interact with stakeholders, orchestrate, and deliver results.
  • Capability to develop and deliver training programs for end-users, Procurement, Suppliers, and Operators.
  • Proactive mindset for seeking opportunities for continuous improvement in Procurement P2P processes, looking and staying updated on industry best practices.
  • Manage multiple teams to achieve desired objectives and maintain alignment to defined governance.
Experience

7+ years in Procurement, 2 years in ServiceNow, and 2 years of leading teams.

Education

Master's Degree in Business Administration or Engineering, desired.

Internal/External Relations

Procurement COE, Procurement Global Sourcing, Fleet Management, Procurement Regional Operations, GES, P&IT

Suppliers, ServiceNow

Cemex Diversity and Inclusion Statement

We recognize the diversity of the world in which we live and in which we do business. We respect diversity, address inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy/maternity/paternity, and nationality. We promote a culture of equity for the construction of a sustainable business and the well-being and development of Cemex employees.