AI Integration Developer

hace 3 semanas

Ciudad de México, Ciudad de México MX003 Marsh And Mclennan Servicios S.A. De Cv A tiempo completo

Job Description:

MX003 Marsh And Mclennan Servicios S.A. De Cv is seeking a highly skilled AI Integration Developer to join our team in Mexico City.

What can you expect?

The successful candidate will play a crucial role in coding, testing, and debugging workflow solutions within the AI Support product. You will work under the guidance of the product manager to meet deliverables and contribute significantly to our AI Bot product development.

Key Responsibilities:

  • Develop, code, test, and debug software programs, with a focus on building experience APIs using REST APIs, data aggregation, and string formatting.
  • Demonstrate a strong understanding of integration patterns, best practices, and the organization's change management and security policies.
  • Work independently on the design and development of technical modules, demonstrating innovation and efficiency.
  • Assist in diagnosing and solving coding problems, contributing to the stability and quality of AI Bot built on a large language model.
  • Provide high-level technical support to clients, addressing existing problems and ensuring customer satisfaction.
  • Support help desk operations, monitoring trends from support calls to inform senior team members about the performance of existing systems.
  • Serve as a technical resource for analysts and other team members, sharing knowledge on system configurations, API management practices, and enterprise automation tools (iPaaS, APIM, RPA).

Requirements:

  • Bachelor's degree in a technology related discipline;
  • 5+ years development experience, ideally with LLM AI solutions, plus ITSM and Knowledge platforms
  • 3+ years' experience managing related projects;
  • 3+ years' experience working as part of results-oriented project teams.
  • Proven experience delivering development solutions in large IT environments, with focus on service delivery.
  • Proven ability to work to deadlines and within budget constraints.
  • Previous experience working in a matrix organization.
  • Previous success working in a dynamic environment with the ability to adapt to changing priorities

What makes you stand out?

  • Working knowledge of various best practice frameworks such as ITIL, service management, project management, etc.

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