Dynatrace Systems Administrator

hace 2 semanas


Xico, México Epam Systems A tiempo completo

**Role Overview**

We are seeking a skilled Dynatrace Application Administrator to join our team at Epam Systems. As a key member of our Observability team, you will be responsible for maintaining the Dynatrace Environment, building and configuring new monitoring capabilities, and working closely with our development and operations teams.

Responsibilities

  • Maintain the Dynatrace Environment with Best Practices and Standards
  • Build and configure new monitoring capabilities utilizing the Dynatrace platform
  • Work on developing and innovating best practices and processes used for supporting the Dynatrace platform
  • Assist with building out the knowledge base and documentation related to the Dynatrace platform
  • Ensure utmost quality of the service is delivered
  • Be technically sound in admin and operational activities of Dynatrace Platform
  • Work with users and customers to document and strategize for process improvements

Requirements

  • At least 4 years' experience in working with development/Operations team
  • At least 4 years' hands-on experience on Dynatrace, Splunk and good knowledge on any other monitoring tools
  • Good working knowledge in Dynatrace integration with tools like Servicenow
  • Good knowledge in alert monitoring, perform health checks, trouble-shooting issues, perform escalation, managing bridge calls, perform root cause analysis and document knowledge articles
  • Good understanding of SDLC, CI/CD, and building deployment pipelines on the cloud
  • Knowledge on Windows and Linux OS, infrastructure and platform management, networking, AWS, IT troubleshooting, automation, microservices, Advanced AI Ops implementation, and data analytical skills would be a value add
  • Experience in tools such as JIRA, Confluence, ServiceNow, Other monitoring tools etc
  • Flexible with working hours based on the service requirement
  • Excellent communication (written and spoken) skills
  • Dynatrace Certified Associate is required. Dynatrace Professional Certification is a plus

What We Offer

  • Career plan and real growth opportunities
  • Unlimited access to LinkedIn learning solutions
  • International Mobility Plan within 25 countries
  • Constant training, mentoring, online corporate courses, eLearning and more
  • English classes with a certified teacher
  • Support for employee's initiatives (Algorithms club, toastmasters, agile club and more)
  • Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
  • Flexible work schedule and dress code
  • Collaborate in a multicultural environment and share best practices from around the globe
  • Hired directly by Epam & 100% under payroll
  • Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
  • Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
  • 13 % employee savings fund, capped to the law limit
  • Grocery coupons
  • 30 days December bonus
  • Employee Stock Purchase Plan
  • 12 vacations days plus 4 floating days
  • Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
  • Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more


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