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Market Operations Director
hace 2 meses
About the Role:
The Market Operations Director for the Commercial Experience team will be responsible for leading the end-to-end processes of the service, driving continuous improvement, and ensuring discipline across the 3 Tiers in North America. This role will also involve designing and driving the Commercial Experience strategy for the North America market.
Main Responsibilities:
- Leading and operational management of the R2R, StP & SCFS teams comprising approximately 20 people.
- Leading Procurement, Finance and Business engagement in NA Cluster, including being an integral part of the Cluster's Finance Leadership Team.
- Drive effective and comprehensive Joint Business Plans between the Cluster and UniOps – including effective delivery and performance management against the same.
- Deployment and delivery of global & local cost reduction and process improvement projects with strong governance.
- Maintaining the controls discipline and hygiene in clusters while supporting Control Services Teams & Corporate Controller teams to improve the country capabilities in terms of risk management & mitigation.
- Integration of the Service Lines to ensure that all global and regional services are delivered to the business in accordance with agreed service levels and performance targets.
- Foster close relationships with the Service Lines to ensure tight integration and harmonized ways of working as part of the wider Global operating model.
- Act as the escalation point for significant day-to-day issues or problems in the Market Cluster(s)/business area.
- Perform continuous feasibility & business case analysis for any opportunities of transition & transformation activities for the Clusters in scope.
Requirements:
- An MBA, CPA, CIMA or equivalent Business Management or Finance degree with a minimum of 10-12 years of overall experience in Business Partnering, Controllership, and Management roles.
- Strong knowledge of key financial processes, accounting standards, and principles.
- Excellent communication and stakeholder management skills.
- Solid people management skills and demonstrated peer leadership.
- Experience in a global or change management role would be preferred.
Key Interfaces:
Regional and Global Leadership Team (Cluster VP Finance; Commercial Experience VP, UniOps VP); Cluster UniOps in Market Leadership; Country Finance Controllers; Third-party business partners; Other teams (Process Excellence Team, GCAD, Internal Audit, Cluster/Country Tax & Legal teams, Global Performance Management Team, etc).
Unilever Brazil:
Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. You will work on brands that are loved and improve the lives of our consumers and the communities around us. You will lead innovations, big and small, that will make our business win and grow.
What You Will Need to Succeed:
As a Market Operations Director, you will be responsible for driving business growth, improving operational efficiency, and ensuring compliance with company policies and procedures. You will work closely with cross-functional teams to achieve business objectives and will be expected to demonstrate strong leadership, communication, and problem-solving skills.
Join Unilever Brazil:
Unilever Brazil is a leading consumer goods company that offers a wide range of products and services. We are committed to creating a better business and a better world for our consumers, employees, and communities. If you are passionate about business growth, operational excellence, and customer satisfaction, we encourage you to apply for this exciting opportunity.