Operations Manager

hace 4 días


Guadalajara, Jalisco, México Uber Freight A tiempo completo
{"About the Role": "

**Key Responsibilities**

The Operations Manager plays a critical role in ensuring the smooth operation of our transportation management system (TMS). This includes supervising teams to detect and correct errors, improving optimization and consolidation opportunities, and ensuring daily plans match shipments reflected in TMS.

**Core Activities**:

1. Supervise and assist teams in cleaning errors detected on TMS Shipment Error Correction module.

2. Improve optimization and consolidation opportunities.

3. Ensure daily plans match shipments reflected in TMS and all orders are fully planned.

4. Ensure rates and routing guides are available, up-to-date, and complete in TMS.

5. Drive teams to utilize visibility tools such as Control Tower and Shipment Monitoring Web.

6. Guide and drive change on teams to get different available tools to provide visibility for check call compliance and timeliness through Carrier portal, RC Tracking, or EDI.

7. Supervise uploaded and timely documents in Carrier Portal and support teams to clean discrepancies in Rate Maintenance module.

**General Core Activities**:

1. Prepare information for Monthly KPIs and Business Reviews as well as quarterly reviews.

2. Lead the automation of manual reports for day-to-day operations.

3. Take reporting to an automated level where customers can consult all without manual intervention.

4. On-site position at customer facilities to leverage the interaction of TMS and users.

5. Create and follow up on TMS issues related tickets.

6. Guide and share best practices to carriers and customers for improving carrier performance and shipments visibility, consolidation, and equipment utilization.

**Travel**

Extensive travel is not required; however, availability is required.

**Basic Qualifications**

Bachelor's degree or equivalent experience.

6 years of experience.

**Preferred Qualifications**

Degree in Business Engineering, Technology, Logistics, Transportation, or Administration highly preferred.

Proficient in Excel, including macros, queries, interfaces, tables, and pivot tables.

Good data analysis capacity to process large amounts of data and synthesize efficiently.

Planning and organization: use time efficiently, prioritize and plan work activities, anticipate situations in advance, and prepare to face them.

Adaptability/Flexibility: adapt to changes in the work environment to meet demands, manage competitive demands, manage difficult situations objectively and rationally.

Sense of Urgency: possess the attitude and determination to stay focused on results and deadlines until the task or project is completed.

Multi-Tasking: handle multiple tasks simultaneously, prioritize and organize assignments to make efficient use of time with great attention to detail.

Leading and guiding users to perform daily activities through a new system, avoiding manual work.

**About Uber Freight**

**EEOC**

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

"}

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