Operations Manager

hace 12 horas


Guadalajara, Jalisco, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo
About the Role

We are seeking a highly skilled and experienced Station Manager to join our Amazon Logistics Team in Mexico. As a key member of our team, you will be responsible for the day-to-day management of the delivery station, overseeing the operation that focuses on the delivery of Amazon orders direct to customers.

Key Responsibilities
  • Review operational forecasts and determine productivity requirements for sort operations, manage a team to meet all building goals.
  • Support all safety programs to ensure a safe work environment for all associates and Delivery Service Providers.
  • Proactively identify and lead process improvement initiatives and Lean tools.
Supervisory Responsibilities

You will be responsible for leading a team of Process Assistants and Delivery Service Providers in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with DSPs and management representatives.

Requirements
  • A completed Bachelor's Degree or 2+ years of Amazon experience.
  • 2+ years of direct management experience for employees and their performance.
  • 2+ years of experience with performance metrics and process improvement (why-why, data analysis tools).
  • Flexibility to work weekends and/or overnight shifts if needed.
  • Availability to work 50% of the time on a night shift.
  • Fluent in both Spanish and English.
Preferred Qualifications
  • Degree in Engineering, Operations, or related field.
  • 2+ years of management experience in a delivery, manufacturing, production, or distribution environment.
  • Management of a minimum of 30 employees (including payroll, performance management, work-flow assignment).
  • Interest in long-term career development in Logistics & Transportation.
  • Experience working and managing 3PL operations.

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