Process and Data Insights Specialist

hace 23 horas


Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

**Key Responsibilities:**

- Communicate strategic business decisions and plans, project status, and issues and workarounds to ensure alignment with relevant business areas, functions, or regions.

- Lead internal projects with medium to high complexity and risk, provide feedback on projects, and conduct post-project evaluations.

- Represent the needs of the business, function, or region on an ongoing basis to drive process improvements.

- Collaborate with operational teams and business stakeholders to gather business requirements, support the design of new or improved processes of medium to high complexity, and understand business/customer impact.

- Utilize and assist others in utilizing standard project management and quality improvement methodologies in process improvement approaches.

- Establish processes that are consistent with overall organization objectives and maintain process documentation.

**Education and Experience Requirements:**

- First-level university degree or equivalent experience; advanced university degree preferred.

- Typically 6-10 years of related experience in IT/business operations.

- Typically 5-8 years of project management experience.

- Quality improvement training required and certification a plus.

**Key Skills and Knowledge:**

- In-depth knowledge of operational processes, industry trends, and customer/partner requirements.

- In-depth understanding of core business areas and the revenue cycle.

- Excellent communication skills (i.e. written, verbal, presentation), leadership, and influence skills. Mastery in English and local language as well as other languages as required.

- Strong business experience in multiple process areas with excellent project management and process development skills; ability to drive process improvements using industry standard quality improvements tools and concepts.

- Strong project management skills such as planning, execution, and implementation.

- Solid financial and business acumen.



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