Customer Service Representative
hace 1 semana
We are seeking a skilled Customer Service Representative to join our Order Execution team in Monterrey.
Your Key Responsibilities- Collaborate with customers, expediting and logistics teams to ensure timely delivery of orders.
- Prioritize, manage, and place Sales Orders from received purchase orders from our customers, as well as push requisitions to buyers and update customer portals.
- Maintain an open order log, tracking orders as they progress through our Enterprise Resource Planning (ERP) system.
- Communicate effectively with customers via phone and email, keeping them informed about their orders.
- Perform daily calls according to predefined procedures and processes to guarantee on-time delivery.
- BUILD STRONG RELATIONSHIPS WITH GLOBAL COLLEAGUES AND CUSTOMERS TO CULTIVATE A POSITIVE WORK ENVIRONMENT.
- Previous experience in order processing and execution.
- Excellent customer service skills and ability to build strong relationships with internal and external stakeholders.
- Proficiency in Microsoft Excel and understanding of ERP systems.
- Logistics knowledge is a plus.
- A diverse and inclusive workplace committed to equal opportunities.
- A global network of supportive colleagues and growth opportunities.
- Work-life balance to focus on professional and personal priorities.
- Time to recharge through vacation days and holidays.
- Savings fund and Christmas allowance.
FLSmidth is a leading supplier of engineering, equipment, and service solutions to the mining and cement industries. Our mission is to help our customers improve performance, lower operating costs, and reduce environmental impact. With our MissionZero programme, we aim to provide solutions for zero-emissions mining and zero-emissions cement production by 2030, supporting a green transition built upon sustainable materials.
We operate globally, with over 9,000 employees present in more than 60 countries. In 2023, FLSmidth generated revenue of DKK 24.1 billion.
We encourage applicants of all backgrounds and perspectives to apply – the more diverse our employees are, the stronger our team is. In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, number of children, and photograph from your application materials.
For more information, please visit FLSmidth.com/careers.
-
Customer Service Representative
hace 7 días
Monterrey, Nuevo León, México Hro A tiempo completoHro is hiring a Customer Service Representative to join our team!**About the Role:**This position is responsible for providing top-notch customer service and technical support to our clients. The successful candidate will be knowledgeable about our products and services, have excellent communication skills, and be able to work in a fast-paced...
-
Customer Service Representative
hace 7 días
Monterrey, Nuevo León, México Sutherland A tiempo completoSutherland is an exciting place to grow your career! We are currently seeking a Customer Service Representative to join our team and provide outstanding customer service.As a Customer Service Representative, you will be responsible for answering inbound calls, responding to customer inquiries, and resolving technical issues in a timely and professional...
-
Customer Service Representative
hace 1 semana
Monterrey, Nuevo León, México Engineeringuk A tiempo completoRole OverviewWe are seeking a highly skilled and passionate Customer Service Representative to join our team at Engineeringuk. As a Customer Service Representative, you will be the primary point of contact for customers, providing exceptional service and support to ensure their needs are met.Your core responsibility will be to facilitate orders, resolve...
-
Customer Service Representative
hace 3 días
Monterrey, Nuevo León, México Transplace De Mexico Global A tiempo completoWe are seeking a highly skilled Customer Service Representative to join our team at Transplace De Mexico Global. In this role, you will be responsible for supporting our Fortune 500 clients' transportation and logistics needs.About the RoleThis is a unique opportunity to work with a leading provider of transportation management services. As a Customer...
-
Customer Service Representative
hace 1 semana
Monterrey, Nuevo León, México Wwex Group A tiempo completoWe are looking for a skilled Customer Service Representative to join our team at Wwex Group. This is an exciting opportunity for you to leverage your exceptional communication and problem-solving skills to provide top-notch support to our customers.Job OverviewThe primary focus of this role will be to deliver high-quality customer service through...
-
Customer Service Representative
hace 7 días
Monterrey, Nuevo León, México Hro A tiempo completoHro is looking for a Customer Service Representative to join our team. As a key member of our Service Desk, you will be responsible for providing exceptional customer service to our internet clients via phone, email, and chat channels.Your primary responsibilities will include answering customer inquiries, resolving issues promptly, and escalating complex...
-
Customer Service Representative
hace 1 día
Monterrey, Nuevo León, México Tele-Help A tiempo completoWe are seeking a skilled Customer Service Representative to join our team at Tele-Help. This role is ideal for individuals who possess excellent communication skills, both written and verbal, and have experience working in a call center environment.**Responsibilities:**- Answer high-volume calls from clients across the globe- Utilize practice software to set...
-
Customer Service Representative
hace 1 semana
Monterrey, Nuevo León, México Cs Enterprises At Connectnet A tiempo completoAt Cs Enterprises At Connectnet, we are seeking a skilled Bilingual Customer Service Representative to join our team. As a vital link between the company and our customers, you will provide effective solutions and an exceptional experience.The role of Customer Service Representative involves:Responding to customer queries and requests in a timely and...
-
Service Delivery Representative
hace 1 semana
Monterrey, Nuevo León, México Dme Service Solutions A tiempo completoDME Service Solutions is committed to delivering a meaningful customer experience to our clients in the US.We are seeking a talented and results-driven Service Delivery Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer support and ensuring that our customers receive timely and...
-
Remote Billingual Customer Service Representative
hace 2 semanas
Monterrey, Nuevo León, México Dme Service Solutions A tiempo completo**Company name**: DME Service Solution**Department**: Operations**Job title**: Customer Service Representative / Patient care specialist**Reports to**: Customer Service Supervisor**Location**: Monterrey, Nuevo Leon, Mexico- **We offer**:_- **Home office - 100%**:- **The company will provide the equipment**:- **Paid training - full amount**:- **The best base...
-
Customer Service Representative
hace 2 días
Monterrey, Nuevo León, México Hro A tiempo completoWe are looking for a **Customer Service Representative** to assist our customers with technical problems when using our products and services.**Customer Service Representative** responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities.To be successful in this role, you should...
-
Customer Service Expert
hace 2 semanas
Monterrey, Nuevo León, México Dme Service Solutions A tiempo completoAbout Us: At DME Service Solutions, we are dedicated to delivering exceptional customer experiences. Our team is passionate about providing meaningful interactions that exceed our clients' expectations.Job Overview: As a Customer Service Representative, you will be the face of our company, handling escalated calls and ensuring customer satisfaction through...
-
Customer Service Representative
hace 7 días
Monterrey, Nuevo León, México Hro A tiempo completoHro is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you'll be responsible for providing exceptional customer service and resolving technical issues in a timely and professional manner.About the RoleThis is a full-time position that requires excellent communication skills, attention to...
-
Customer Service Representative
hace 8 horas
Monterrey, Nuevo León, México Evren S.A De C.V. A tiempo completoAt Evren S.A De C.V., we are looking for a highly motivated and customer-focused individual to join our Call Center team as a Customer Service Representative. This is an exciting opportunity to work in a dynamic environment where you will be the first point of contact for our clients, providing exceptional service and support to resolve their queries and...
-
Customer Service Representative Position
hace 1 semana
Monterrey, Nuevo León, México Segoso Mexico A tiempo completoAt Segoso Mexico, we're dedicated to delivering exceptional customer experiences. As a Call Center/Customer Service Representative, you'll play a vital role in our team's success.We're currently seeking 5 additional representatives to join our team, and we offer:Paid training to ensure your successA competitive hourly pay rate, plus a monthly bonus for...
-
Customer Service Representative
hace 12 horas
Monterrey, Nuevo León, México GM Financial A tiempo completoCome and join our dynamic team at GM Financial as a Customer Service Representative! As a key member of our Customer Service department, you will be responsible for providing exceptional support to our customers and stakeholders.About the PositionThis role involves providing first-level support to our customers, troubleshooting technical issues, and...
-
Customer Service Representative
hace 3 semanas
Monterrey, Nuevo León, México The Results Companies A tiempo completoCustomer Service Representative Onsite in MonterreyPaid Training, Competitive Salary, Medical Law Benefits, and Endless Career Growth OpportunitiesInterview Today Immediate Start Dates AvailableAre you ready to reward yourself with a stable, fun, and challenging career in Customer Service? At ResultsCX, we will invest in you and your career journey. You can...
-
Customer Service Representative
hace 3 semanas
Monterrey, Nuevo León, México Ventus Global Logistics A tiempo completoAgencia Aduanal solicita: Customer Service Representative (Impo - Expo - Operaciones Especiales)Realización de pedimentos, virtuales, definitivos y temporales.Conocimiento de validación y pago de los mismos.Facilidad de palabra, trabajo en equipo, responsable, atencion a cliente.Disponibilidad de horarioExperiência mínima 1 año en Agencia AduanalLic en...
-
Remote Billingual Customer Service Representative
hace 3 semanas
Monterrey, Nuevo León, México Dme Service Solutions A tiempo completo**Company name**: DME Service Solution**Department**: Operations**Job title**: Customer Service Representative / Patient care specialist**Reports to**: Customer Service Supervisor**Location**: Monterrey, Nuevo Leon, Mexico- **We offer**:_- **Home office - 100%**:- **The company will provide the equipment**:- **Paid training - full amount**:- **Monday thru...
-
Customer Service Representative
hace 6 días
Monterrey, Nuevo León, México Redwood Logistics A tiempo completoAt Redwood Logistics, we are committed to delivering exceptional customer service while overseeing daily operational functions. As a Customer Operations Representative, you will be responsible for providing excellent customer service while working in a dynamic and fast-paced environment.Key Responsibilities:Oversee and manage operational workflow for...