Customer Service Representative

hace 7 días


Monterrey, Nuevo León, México Engineeringuk A tiempo completo
Role Overview

We are seeking a highly skilled and passionate Customer Service Representative to join our team at Engineeringuk. As a Customer Service Representative, you will be the primary point of contact for customers, providing exceptional service and support to ensure their needs are met.

Your core responsibility will be to facilitate orders, resolve issues, and champion a service excellence belief, striving to make work easy for our customers. You will also become an expert in navigating our websites, understanding and promoting our value-added services, and providing help and support to customers in their online journeys.

In this role, you will have the opportunity to operate with passion, focus on best serving customers, and deliver timely, helpful support and assistance in process execution and improvement.

Key Responsibilities:

  • Providing exceptional customer service through facilitating orders and resolving issues
  • Championing a service excellence belief and striving to make work easy for customers
  • Becoming an expert in navigating our websites and understanding our value-added services
  • Providing help and support to customers in their online journeys


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