Sales Support Engineer

hace 1 semana


Irapuato, Guanajuato, México Metso Outotec A tiempo completo
Job Summary

The Sales Support Engineer, Technical Sales Support Grinding Wears MECA is a key role within Metso Outotec's sales team, responsible for driving sales growth and profitability through effective execution of Mill Lining product strategy. This specialist will work closely with Account Managers and Product Specialists to develop and implement Mill Lining solutions for customers, driving business growth and expansion.

Key Responsibilities
  • Execute Mill Lining product strategy for sales growth and profitability in the NCA Market Area.
  • Provide product support and technical assistance/analysis to existing and potential customers, ensuring their needs are met and exceeded.
  • Develop and present value solutions for customers, including value propositions and win plans for sales cases.
  • Promote new product designs/innovations to end-users and internal teams, driving adoption and growth.
  • Identify new potential customers and provide sales teams with valuable insights to drive business expansion.
  • Build and maintain positive customer relationships, generating repeated business and future leads.
  • Meet sales target numbers in the respective region, driving revenue growth and profitability.
  • Provide competitive insights and advise the sales team on pricing levels and other key business decisions.
  • Perform product inspections and provide reports and analysis, ensuring quality and compliance.
  • Negotiate pricing levels and deliveries for product lines, driving business growth and profitability.
Requirements
  • BS Degree in Engineering or equivalent experience.
  • Minimum 5 years of experience in a sales or technical support role, preferably in the aggregates, minerals processing, or metals refining industries.
  • Strong negotiation skills, with experience in CRM (SalesForce) an asset.
  • Ability to work in a fast-paced environment, meeting deadlines and driving results.
  • Strong communication skills, drive, and performance orientation.
  • Valid driver's license and ability to obtain a passport for international travel.
What We Offer
  • A friendly, respectful work environment that values high ambition, customer-centricity, teamwork, and open communication.
  • Challenging opportunities to contribute to the development and enhancement of Metso Outotec's industry-leading solutions.


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