Senior Director, Enterprise Service Excellence
hace 6 días
Job Summary:
Ll Oefentherapie seeks a seasoned professional to lead our Oracle Applications Service Excellence (ASE) team. As a Senior Director, you will be responsible for driving business growth, ensuring customer satisfaction, and fostering a customer-centric culture.
Key Responsibilities:
- Develop and execute strategic plans to meet business objectives and drive revenue growth.
- Collaborate with senior managers and directors to ensure effective utilization and performance goals are met.
- Lead the implementation of operational policies and procedures to ensure seamless business operations.
- Interact with executive management to influence policy and drive business decisions.
- Ensure the highest level of customer satisfaction through effective issue resolution and proactive communication.
Requirements:
- Proven track record of success in a leadership role, driving business growth and customer satisfaction.
- Strong strategic planning and execution skills, with the ability to develop and implement effective business plans.
- Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams.
- Ability to influence policy and drive business decisions through effective communication and negotiation.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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