Marketing Operations Specialist
hace 4 semanas
**Job Description**
**About Us**
Zendesk, a leading customer service software company, is seeking a highly motivated and ambitious Marketing Operations Data Specialist to join our Global Marketing Operations team.
**The Role**
We are looking for a talented individual to improve data quality across the Marketing and GTM organizations, ensuring flawless execution of global marketing campaigns.
**Key Responsibilities**
- Perform data cleansing tasks to ensure data cleanliness and accuracy.
- Develop and implement data augmentation, transformation, and normalization programs to enhance data quality.
- Collaborate with cross-functional teams to determine data requirements and deliver integrated solutions to address cross-functional data challenges.
- Monitor and analyze data quality performance metrics to identify areas for improvement.
- Implement data quality enhancements to improve overall data management processes.
**Requirements**
- Proven experience in marketing operations and data management.
- Ability to operate in a fast-paced environment and take ownership of responsibilities.
- Basic qualifications: Education and experience in Marketing, Business, or a related field, such as a Bachelor's degree or equivalent experience.
- Experience with marketing automation and CRM platforms (preferably Marketo and Salesforce).
- Advanced proficiency with Excel, advanced marketing and reporting tools, and data sets.
- Excellent analytical and problem-solving skills.
**Preferred Qualifications**
- 2+ years of experience in data management techniques, data analytics, business intelligence, or related field.
- Experience with data orchestration tools, such as Openprise.
- Ability to write SQL, or interest in learning.
**Work Environment**
We offer a hybrid work experience, with a mix of remote and in-office work. This role requires attendance at our local office on a weekly basis. The specific in-office schedule will be determined by the hiring manager.
Please note that anyone hired into this position must be physically located in and plan to work from Mexico City (CDMX) or Mexico State (Estado de Mexico).
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