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Director of E-commerce Experience

hace 2 meses

Xico, México Minted A tiempo completo

About the Role:

Minted is seeking a highly skilled and experienced Director of E-commerce Experience to join our team. As a key member of our leadership team, you will be responsible for defining and building a premium shopping experience that supports all of Minted's product lines and consumer segments.

Key Responsibilities:

  • Define and execute a vision and roadmap for Minted's ecommerce shopping funnel that elevates the brand, drives conversion, and improves the consumer experience
  • Evangelize within product and broader organization a relentless focus on customer-centric thinking and prioritization
  • Work with engineering to develop a service-oriented platform to accelerate innovation and extend core abilities
  • Partner closely with General Managers to translate category-specific strategies into product strategies and roadmaps
  • Data-driven mindset guides strategy and priorities. Develop a hypothesis-driven high-velocity AB testing discipline
  • Own, monitor, and manage site conversion metrics
  • Work closely with engineering and user experience to develop and execute on the roadmap, ensuring on-time, on-budget, high-quality delivery
  • Recruit, hire, and build a team of exceptional product managers
  • Work with analytics and user research to develop scalable processes for monitoring and incorporating customer feedback
  • Understand where funnel-step conversion differs by category and partner with category PMs to define and execute remediation strategies as needed

Requirements:

  • 10+ years of product management experience in e-commerce or marketplace businesses with a specific focus on developing products for the consumer shopping experience
  • Technical, UX, or MBA degree with previous experience in consulting (preferred)
  • 5+ years of experience building and managing teams of great product managers
  • Proven capability to entirely own complex problems and deliver results regardless of impediments and resourcing
  • Strong usability and product marketing instincts; ability to quickly identify challenges and opportunities with a given product or feature design
  • Superb analytical skills and ability to effectively use data to investigate and solve problems and make decisions
  • Demonstrated understanding of technology/architecture and effective partnership with engineering to identify technical solutions based on tradeoffs of user experience, technical debt, latency, scalability, reliability, time to market, etc.
  • Project management skills: ability to plan, set expectations, make and meet commitments. Provide structure, process, and project management to cross-functional teams
  • Intense commitment to quality: demonstrated focus on quality of product/customer experience and testing/debugging

What We Offer:

  • Competitive salary range: $180,320 - $294,000 (midpoint: $245,000)
  • Annual performance bonus and stock options
  • Benefits: medical, dental, and vision benefits, employer-funded health savings account, 10 paid holidays, paid time off and sick leave, paid parental leave, employer-paid wellbeing apps, monthly gym/wellness reimbursement, 401(k) retirement savings plan, employer-funded commuter benefits, employee discount, friends and family discount