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Change Management Specialist
hace 1 mes
About the Role
In this opportunity, you will lead organizational change management activities for small to medium-sized initiatives and/or participate on a change team on one or multiple initiatives of varying complexity using a structured change management methodology.
You will be responsible for creating and implementing change strategies and plans that maximize stakeholder adoption and minimize resistance, driving adoption and proficiency of the change within the organization.
Key responsibilities include:
- Developing and implementing change management approaches and plans integrating change management activities into the overall transformation project plan.
- Building engagement strategies and plans in partnership with key functions including project management, communications, human resources, leadership, and managers for impacted stakeholders to drive buy-in and adoption of the change.
- Creating communication plans, key messages, presentations, and writing communications for all levels of the organization.
- Supporting training where needed, including training assessments and design/development of training materials.
- Developing a sponsor roadmap for senior leaders to fulfill the role of change sponsor.
- Providing direct support and coaching front-line managers and supervisors as they help their direct reports through transitions.
- Leading or supporting change management activities with cross-functional team members and stakeholders to understand, manage, and reinforce change throughout the transformation life-cycle.
About You
You're a fit for the role if your background includes:
- Fluency in English is required.
- Bachelor's degree in Business Management, related field, or equivalent experience is required.
- 4+ years of experience implementing complex, cross-functional initiatives required with a solid understanding of how people react to change and the change process; experience leading change management specific activities preferred.
- Ability to match working hours of US-based stakeholders.
- Strong leadership/influencing/relationship management skills; ability to understand and align interests across the enterprise and drive collaboration among groups.
- Strong communication skills – both written and verbal.
- Excellent active listening skills.
- Experience writing clear, effective communications to a variety of audiences.
- Experience presenting to stakeholders, using verbal and written communications.
- Ability to influence others and move toward a common vision or goal.
- Demonstrated conflict resolution, negotiating, and influencing skills.
- Flexible and adaptable; able to work in ambiguous situations where the organization is in continuous change.
- Experience indirectly managing cross-functional team members and stakeholders in activities that result in the adoption of change.
- Ability to manage and prioritize multiple activities in a dynamic environment; multitasking and organizational skills.
- Experience in initiatives that include off-shoring, on-shoring, out-sourcing, and in-sourcing highly desirable.
- Experience applying change management principles, methodologies, and tools to transformations, a plus.
- Prosci change management certification or a similar change management designation, highly desirable.
- Organized with a natural inclination for planning and tactics; self-directed and proactive.
- Acute business acumen and understanding of organizational issues and challenges.
- Resilient and tenacious with a propensity to persevere.
- Must be a team player, able to effectively and collaboratively work with and through others, at all levels in the organization.
- Strong analytical & problem-solving skills.
- Strong learning aptitude and agility.
What's in it for you?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
- Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized and award-winning reputation for equality, diversity, and inclusion, flexibility, work-life balance, and more.
- Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
- Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social, and Governance (ESG) initiatives for local and global impact.
- Purpose-Driven Work: We have a superpower that we've never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
