Empleos actuales relacionados con Customer Service Representative - Hermosillo, Sonora - Leoni


  • Hermosillo, Sonora, México intugo A tiempo completo

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Intugo. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Responsibilities:Provide excellent...


  • Hermosillo, Sonora, México intugo A tiempo completo

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Intugo. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Provide...


  • Hermosillo, Sonora, México Mass Markets A tiempo completo

    Job Title: Customer Service RepresentativeAt Mass Markets, we are seeking a highly motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving any issues they may have in a timely and professional...


  • Hermosillo, Sonora, México Sears A tiempo completo

    Our company is seeking a skilled Customer Service Representative to provide exceptional support to our clients. Key responsibilities include responding to customer inquiries, resolving issues, and offering solutions. If you have a passion for delivering top-notch customer service, we want to hear from you!


  • Hermosillo, Sonora, México Intugo Call Center A tiempo completo

    Customer Service RepresentativeAt Intugo Call Center, we are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and exceeding customer...


  • Hermosillo, Sonora, México Intugo Call Center Hermosillo A tiempo completo

    Customer Service Representative Job Description**Job Summary:**We are seeking a highly skilled Customer Service Representative to join our team at Intugo Call Center Hermosillo. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, identifying their needs, and recommending appropriate products...


  • Hermosillo, Sonora, México Mass Markets A tiempo completo

    Job Title: Customer Service RepresentativeAt Mass Markets, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our contact center, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Handle inbound and outbound customer...


  • Hermosillo, Sonora, México intugo A tiempo completo

    Customer Service Representative **Job Summary:** We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for handling inbound and outbound calls and emails to assist customers with their inquiries, provide information about our products or services, and...


  • Hermosillo, Sonora, México intugo A tiempo completo

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Intugo. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key...


  • Hermosillo, Sonora, México Intugo A tiempo completo

    Customer Service RepresentativeJob SummaryIntugo is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through outbound calls, ensuring their needs are met and exceeded.ResponsibilitiesMake...


  • Hermosillo, Sonora, México intugo A tiempo completo

    Job Title: Customer Service Representative **About the Role** We are seeking a highly skilled Bilingual Customer Service Agent to join our team at Intugo. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction. **Responsibilities** *...


  • Hermosillo, Sonora, México MCI, LC A tiempo completo

    Job Title: Call Center RepresentativeJob Summary:MCI is seeking a highly motivated and customer-focused Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer issues, and promoting our products and services.Key...


  • Hermosillo, Sonora, México FedEx A tiempo completo

    {"Job Title": "Customer Service Representative", "Job Description": "At FedEx, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and administrative support to ensure the efficient clearance process.Key...


  • Hermosillo, Sonora, México LEONI A tiempo completo

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at LEONI. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service to our valued clients.Key Responsibilities:Manage day-to-day customer service for selected customersCoordinate day-to-day...


  • Hermosillo, Sonora, México LEONI A tiempo completo

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at LEONI. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Manage day-to-day customer service for selected...


  • Hermosillo, Sonora, México Support Services Group México A tiempo completo

    About Support Services Group MéxicoWe are a rapidly growing company with a strong focus on customer satisfaction. Our team is dedicated to providing exceptional service to our clients, and we are looking for talented individuals to join our team.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer...


  • Hermosillo, Sonora, México Intugo A tiempo completo

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and empathetic Customer Service Representative to join our team at Intugo. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences, addressing customer needs, and resolving issues in a professional and timely...


  • Hermosillo, Sonora, México Intugo Call Center A tiempo completo

    The Customer Service Representative position at Intugo Call Center requires a detail-oriented individual with strong verbal and written communication skills. Key responsibilities include communicating with consumers and dealer-clients, working well in a fast-paced environment, and following defined business processes.**Requirements**:High school diploma or...


  • Hermosillo, Sonora, México Support Services Group México A tiempo completo

    Are you looking for a challenging role in a rapidly growing company? **Support Services Group México** is seeking a Customer Service Representative to join our team. Our company has experienced significant growth over the past year, and we are looking for talented individuals to help us continue to thrive.**About the Role:**This is a work onsite position at...


  • Hermosillo, Sonora, México LEONI A tiempo completo

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at LEONI. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring timely and accurate order fulfillment, and resolving any issues that may arise.Key...

Customer Service Representative

hace 2 meses


Hermosillo, Sonora, México Leoni A tiempo completo

About Leoni

Leoni is a global manufacturing company that offers a wide range of products and services to various industries. We are committed to innovation, intercultural exchange, and further development.

Job Summary

We are seeking an experienced Customer Service Representative to join our team in Mexico. The successful candidate will be responsible for providing expert customer service to selected customers, including day-to-day operations between Leoni, customers, production facilities, and third-party logistics.

Key Responsibilities

  • Manage day-to-day customer service for selected customers, ensuring timely and effective communication and resolution of customer inquiries and issues.
  • Coordinate day-to-day operations between Leoni, customers, production facilities, and third-party logistics, ensuring seamless execution of customer orders and delivery of products.
  • Process customer orders in the ERP system, analyze customer schedules against agreed contracts, and negotiate potential solutions for deviations.
  • Monitor availability of required finished goods at production facilities and initiate emergency measures if required.
  • Support the dispatch process and outbound truck planning at production facilities.
  • Support the technical change process in the ERP system.
  • Ensure accuracy of FG inventory in the ERP system, support cycle counting, and stock take process at production facilities.
  • Track ADC FG excess stock and take necessary actions to reduce it.
  • Monitor KPIs in the area of responsibility and customer satisfaction, and coordinate actions in case of deviations.
  • Support Sales for VCM related recharges to customers.
  • Demand management of NAFTA customers in SAP IBP and Interface to EMEA customers.

Requirements

  • Degree in Economics or Engineering.
  • Customer service/planning experience, preferably in the automotive industry.
  • English language proficiency at C1 level.
  • MS-Office and ERP system knowledge, preferably SAP.
  • Self-starter, organized, quick learner, and result-oriented.
  • Ability to work in a high-pressure environment, prioritize tasks in multiple work streams, and work in an international team.