Risk Management Expert

hace 4 días


Xico, México Citi A tiempo completo

We are seeking a Risk Management Expert to join our team at Citi. As a key player in our fraud prevention efforts, you will play a vital role in ensuring the integrity of our operations.

About the Role

This is a professional role that involves developing and implementing strategies to mitigate complex risks associated with fraud. You will work independently, integrating your expertise with industry standards and best practices to drive business growth while minimizing risk exposure.

Key Responsibilities:

  • Develop and maintain complaint case management systems to ensure day-to-day operations run smoothly;
  • Minimize defects and errors through rigorous analysis and process improvement initiatives;
  • Drive initiatives to enhance client experience by identifying areas for improvement;

Requirements:

  • 2-5 years of experience in Fraud, Customer Services, or Banking Operations;
  • Bachelor's/University degree or equivalent experience;
  • Strong analytical thinking and problem-solving skills;
  • Good communication and diplomacy skills;
  • Attention to detail in making judgments and recommendations;

Salary Range: $60,000 - $80,000 per annum, depending on location and experience.

Benefits

We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off. Our goal is to provide a supportive and inclusive work environment that fosters personal and professional growth.



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