Technical Support Specialist, Nanographic Printing Presses
hace 2 semanas
Landa Corporation is seeking a skilled Field Service Engineer to provide top-notch technical support to its growing customer base for Nanographic Printing presses. The ideal candidate will ensure customer satisfaction by resolving on-site technical issues and enhancing strong relationships.
Key Responsibilities:
- Transfer technical knowledge to press operators to resolve on-site technical issues.
- Escalate complex issues to Landa's worldwide teams for optimal treatment.
- Maximize press production and productivity using technical knowledge.
Required Attributes:
- Availability to work flexible hours and travel extensively to customer sites.
- Ability to work under remote supervision and perform well under pressure.
- Excellent interpersonal skills for working with global customers and colleagues.
- Proactive approach using established technical policies and procedures.
- Excellent self-learning capabilities and strong troubleshooting skills.
- Clear and effective English communication skills.
- Print industry experience and electro-mechanical, software, and computer troubleshooting experience.
- Willingness to relocate to the Juárez, Mexico area and travel up to 25% of the time.
- Valid driving license and passport.
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