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Technical Quality Manager
hace 2 meses
About the Role
We are seeking a highly motivated and experienced Technical Quality Manager to join our team at SAP. As a Technical Quality Manager, you will play a critical role in ensuring the quality of our customers' SAP solutions.
Key Responsibilities
- Manage the selection and delivery of services from the SAP portfolio of proactive and reactive support services.
- Act as a link to all relevant SAP departments and SAP Partners for all phases of the customer lifecycle.
- Work with customers to identify areas where Premium Engagement can add value and align these with other SAP areas involved.
- Manage service and action plans, operations, and innovation control centers, and deliver Engineering Services.
- Document and report on engagement status, actions, and value.
Requirements
- Senior Basis experience with a deep understanding of Hybrid solutions and integrations (cloud and on-premise).
- Knowledge of SAP Cloud Platform.
- Strong communication skills with a technical focus.
- Ability to establish communication with different SAP teams to align the support strategy.
- 4+ years of experience working across a range of implementations, upgrade, and migration projects.
What We Offer
We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for individual contributions, and a variety of benefit options. Our company culture is focused on collaboration and a shared passion to help the world run better.
About SAP
SAP is a global leader in enterprise software and software-related services. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for individual contributions, and a variety of benefit options.