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Business Systems Analyst
hace 2 meses
Job Summary
Citi is seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will play a critical role in supporting the planning, directing, and coordination of day-to-day activities of running a program or portfolio of programs.
Key Responsibilities
- Assist with business case development, review business requirements, conduct gap analysis, and feasibility studies to identify long-term benefits.
- Finalize project plans with stakeholders and track progress to ensure successful project delivery.
- Implement advanced strategies for gathering, reviewing, and analyzing data requirements.
- Meet with end-users to understand business needs, write requirements, conduct walkthroughs, and obtain project sponsor, product, and operations approvals.
- Review functional requirements to ensure technology has understood and met end-users' needs and expectations.
- Prioritize requirements and create conceptual prototypes and mock-ups.
- Partner with technology, product, and operations management teams to prioritize delivery of key projects.
- Mastery strategic business process modeling, traceability, and quality management techniques.
- Apply best practices for effective communication and problem-solving.
- Lead a team of business analysts and testers to achieve on-time and with-quality production delivery dates for system enhancements.
- Collaborate with technology on project delays, risk assessment, and risk mitigation plans.
- Perform project status reporting to project stakeholders, product, and operations partners.
- Prepare post-project MIS, lessons learned, and conduct continuous process improvement reviews.
- Understand the bank environment and compliance and regulatory requirements.
- Work with regional and global teams to implement best standards across teams.
- Ensure creation of program plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
- Evaluate subordinates' performance and make recommendations for pay increases, promotions, terminations, and other personnel actions.
Requirements
- 5-8 years of experience managing or participating in projects and teams within the finance industry and 2 years in a professional management role.
- Bachelor's/University degree or equivalent experience.
- Knowledge in project execution, analysis, and optimization of processes and products.
- Ability to analyze raw data for cleaning.
- Intermediate Excel/Access skills.
- Ability to present to management level.
- Teamwork, communication, and resilience skills.
- Desirable: Knowledge in Agile methodology.
- Desirable: English language proficiency.
