Senior Cybersecurity Engineer

hace 2 semanas

Xico, México Cisco Systems A tiempo completo
About This Role

As a Senior Cybersecurity Engineer at Cisco Systems, you will play a crucial role in protecting our customers' environments by ensuring the accurate documentation of work to be implemented within their production environment.

You will schedule meetings with customer requesters to ensure the accuracy of request submissions, build and prepare reports of service request volumes and technical categories, and adhere to and reinforce Cisco and customer Change Management processes and policies.

In this role, you will also support Change Managers on CABs (internal and external) and take appropriate steps to reduce potential production impact due to the execution of approved changes.

Responsibilities
  • Ensure accurate documentation of work to be implemented within customer's production environment
  • Schedule meetings with customer requesters to ensure accuracy of request submission
  • Build and prepare reports of service request volumes and technical categories
  • Adhere to and reinforce Cisco and customer Change Management processes and policies
  • Support Change Managers on CABs (internal and external)
  • Take appropriate steps to reduce potential production impact due to execution of approved changes
What We Offer

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals.

We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience, plus benefits including quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance, and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO.

Requirements
  • A.A./B.A. in a technical field plus 3-5 years of experience in a Network Operations Centre or Technical Assistance Centre or in an Implementation Role, with 2-3+ in Security support
  • Deep technical experience with Security platforms and technologies, including Cisco Products
  • Strong written/verbal communications abilities
Desired Skills
  • Good organizational skills
  • Ability to prioritize workload while handling customer commitments
  • Strong interpersonal and teamwork skills
  • Able to work independently with minimal supervision
  • Prior Managed Service experience
  • Expert understanding of the TCP/IP protocol suite
  • Experience with:
    • Configuring, upgrading & maintaining Firewall, IDS/IPS platforms
    • Setup and management of Site-to-site IPSec VPN Tunnels
    • Monitoring system resource allocation and utilization
    • Firewall rule creation, migrations, and re-certification
    • Designing, setting engineering standards, Configure, administer, and document firewall infrastructure
    • Performance tuning and optimization of firewalls and firewall policy's
    • In-depth understanding of Network ports, NAT, PAT and Access Lists
    • Possesses utmost troubleshooting skills in the areas of security and networking
    • Use of sophisticated lab setups to duplicate and solve problems and validate planned changes to software and hardware design
    • Ability to obtain and read packet level network traces
    • Experience in IT Security assessments, implementing new security solutions & systems such as IPS, IDS, and firewalls

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