Cybersecurity Solutions Engineer
hace 2 semanas
About the Role:
Cisco Systems is seeking a skilled Cybersecurity Solutions Engineer to join our team. As a key member of our Technical Consulting Engineering team, you will be responsible for providing 2nd/3rd level technical support for Firepower Security technologies to Cisco customers, partners, account teams, and other Technical Assistance Center engineers.
Key Responsibilities:
- Provide technical support for Cisco security products
- Frequently support TCEs and Global Delivery Partners with complex and sensitive scenarios
- Deliver effective and constant communication to provide long-term and definitive solutions to our world-class customers
- Constantly and effectively collaborate with internal stakeholders (Engineering, Developing, and Account teams)
Requirements:
- 4+ years of technical support experience in networking industry and products such as routers, switches, and firewalls
- Advanced troubleshooting skills in BGP, PBR, NAT, OSPF, ACL, DNS, ARP Inspection and IPSec Concepts and TCP vs. UDP (connection-oriented vs. connectionless), FTP, SFTP, TFTP, HTTP, HTTPS, DHCP, DNS, ICMP, NTP, IPv4, IPv6, API, Virtualization, Multi-Cloud Environments
- Salary: $120,000 - $160,000 per year
Benefits:
- Opportunity to work with cutting-edge technology
- Collaborative and dynamic work environment
- Ongoing training and development opportunities
About Cisco Systems:
We are a leading provider of networking solutions and services. Our mission is to power an inclusive, digital future for all.
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