Cybersecurity Solutions Engineer

hace 2 semanas


Xico, México Cisco Systems A tiempo completo

About the Role:

Cisco Systems is seeking a skilled Cybersecurity Solutions Engineer to join our team. As a key member of our Technical Consulting Engineering team, you will be responsible for providing 2nd/3rd level technical support for Firepower Security technologies to Cisco customers, partners, account teams, and other Technical Assistance Center engineers.

Key Responsibilities:

  • Provide technical support for Cisco security products
  • Frequently support TCEs and Global Delivery Partners with complex and sensitive scenarios
  • Deliver effective and constant communication to provide long-term and definitive solutions to our world-class customers
  • Constantly and effectively collaborate with internal stakeholders (Engineering, Developing, and Account teams)

Requirements:

  • 4+ years of technical support experience in networking industry and products such as routers, switches, and firewalls
  • Advanced troubleshooting skills in BGP, PBR, NAT, OSPF, ACL, DNS, ARP Inspection and IPSec Concepts and TCP vs. UDP (connection-oriented vs. connectionless), FTP, SFTP, TFTP, HTTP, HTTPS, DHCP, DNS, ICMP, NTP, IPv4, IPv6, API, Virtualization, Multi-Cloud Environments
  • Salary: $120,000 - $160,000 per year

Benefits:

  • Opportunity to work with cutting-edge technology
  • Collaborative and dynamic work environment
  • Ongoing training and development opportunities

About Cisco Systems:

We are a leading provider of networking solutions and services. Our mission is to power an inclusive, digital future for all.



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