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Storage Infrastructure Manager

hace 2 meses

Ciudad de México, Ciudad de México PepsiCo Deutschland GmbH A tiempo completo
About the Role

We are seeking a highly skilled Storage Infrastructure Manager to join our team at PepsiCo Deutschland GmbH. As a key member of our Data Protection Org, you will be responsible for delivering effective infrastructure support globally, with a focus on Storage Technology, to address business goals and operational/availability requirements.

This role requires strong leadership and governance skills to oversee a large team of Managed Service Providers who provide hands-on support for our global Storage platform. You will work closely with Infrastructure Operations teams and MSPs to streamline processes, enhance efficiency, and ensure reliability and scalability of our infrastructure.

Key Responsibilities
  • Partner with Service Providers and key stakeholders to provide required Storage support to meet business requirements and ensure appropriate availability of infrastructure services.
  • Review service levels, KPIs, and metrics with Service Providers to ensure service levels are met through regular operational reviews.
  • Collaborate with PepsiCo and Partner Architects, Compute and Network Engineers, and other stakeholders to design, communicate, and implement strategies, technology roadmaps, standards, processes, and services.
  • Work with Information Security Group to ensure security and track out-of-support equipment still in use across infrastructure.
  • Partner with Asset Management, Capacity, and Performance Management for Global IT Servers, Storage, and Automation to assist in establishing a forecast model and anticipating demand across infrastructure services.
  • Provide change governance and change ownership across infrastructure services by attending relevant Change Approval Boards.
  • Perform financial forecasting and manage project and operational budgets.
  • Stay up-to-date with new and emerging technologies and processes.
  • Evolve and apply to continuously improve IT services.
  • Make and influence technical and business decisions.
  • Work closely with Supplier Relationship Team to foster healthy supplier relationships, manage contracts, product performance, usage monitoring, and forecast, service levels, and expectations.
  • Partner with Architecture and Engineering Leaders to establish criteria and execution for proper transition from Engineering to Operational areas for project delivery and production support.
  • Lead the triage of complex problems as needed to ensure restoration or quality of service and support critical incidents when required.
  • Partner with Risk and Compliance to lead development and ownership of in-scope Data Centre disaster recovery plans and ensure regular review of DR plans and tests.
  • Develop opportunities for cross-team effectiveness and remove organizational barriers for strong teamwork, collaboration, and excellent Compute service delivery.
Requirements
  • 5+ years of related IT business work experience.
  • Dell Storage portfolio for Block, File, and Object Storage.
  • Storage Automation.
  • Scripting using PowerShell, Python.
  • Azure NetApp Files (ANF).
  • At least 5 years in technical subject matter expertise position Operational experience in technical platforms (Cloud storage, Network attached storage, Block storage, Backup and Recovery, Server platforms a plus).
  • Project delivery experience.
  • Strong analytical skills to support problem troubleshooting, resolution, and root cause determination to complex technology issues.
What We Offer
  • Opportunities to learn and develop every day through a wide range of programs.
  • Internal digital platforms that promote self-learning.
  • Development programs according to Leadership skills.
  • Specialized training according to the role.
  • Learning experiences with internal and external providers.
  • We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
  • Financial wellness programs that will help you reach your goals in all stages of life.
  • A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
  • And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a workforce and innovation for the organization.