Medical Information Associate I

hace 1 día


Xico, México Thermo Fisher Scientific A tiempo completo

Responsibilities:

  • Provide technical and medical information to clients with quality customer service.
  • Analyze and research inquiries and document interactions according to organizational, client, and regulatory guidelines.
  • Identify, record, and triage adverse events and product complaints according to organizational, client, and regulatory guidelines.
  • Maintain knowledge of project and corporate policies and procedures, including client products, SOPs, protocols, GCPs, and regulatory requirements.
  • Work with internal and external client contacts to resolve inquiries and provide additional support as needed.

About the Role:
This role is responsible for providing medical information to clients and analyzing inquiries to ensure accurate and concise responses. The successful candidate will have excellent communication skills and the ability to work in a fast-paced environment.



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