Medical Information Associate I
hace 1 día
Responsibilities:
- Provide technical and medical information to clients with quality customer service.
- Analyze and research inquiries and document interactions according to organizational, client, and regulatory guidelines.
- Identify, record, and triage adverse events and product complaints according to organizational, client, and regulatory guidelines.
- Maintain knowledge of project and corporate policies and procedures, including client products, SOPs, protocols, GCPs, and regulatory requirements.
- Work with internal and external client contacts to resolve inquiries and provide additional support as needed.
About the Role:
This role is responsible for providing medical information to clients and analyzing inquiries to ensure accurate and concise responses. The successful candidate will have excellent communication skills and the ability to work in a fast-paced environment.
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Xico, México Thermo Fisher Scientific A tiempo completoJob OverviewWe are seeking a skilled Medical Information Associate I to provide technical and medical support to our clients. This role is an excellent opportunity for individuals with a passion for delivering exceptional customer service and staying up-to-date on the latest medical knowledge.
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