Ford Commercial Business Development Specialist

hace 4 semanas


Naucalpan de Juárez, México Ford Motor Company A tiempo completo
Job Summary

We are seeking a highly skilled Commercial Business Specialist to join our team at Ford Motor Company. As a key member of our Commercial Business team, you will be responsible for leading the sales and service efforts for our Commercial Vehicle Customers (CVC) dealerships.

Key Responsibilities:

  • Fulfill all CVC program responsibilities and required communication with assigned dealers.
  • Work with CVC dealers to achieve vehicle sales & share objectives by vehicle line.
  • Develop and implement sales strategies to promote Ford Pro Solutions with CVC dealers.
  • Provide regular updates on key information and breaking news to dealers.
  • Monitor and reinforce CVC Program compliance, including resolution of probation issues.
  • Utilize market share and competitive data to inform dealers and develop robust sales plans.
  • Coordinate CVC dealer certification and resolve probation issues.
  • Provide consultation on Medium Duty products to encourage dealer emphasis in that segment.
  • Monitor and reinforce performance and execution of CVC uptime initiatives for commercial customers with Service Managers and Parts Managers.

Requirements:

  • Strong interpersonal/leadership/organizational skills and competencies.
  • Ability to interface with Retail Group Management, Dealer Principals, General Managers, and outside legal counsel.
  • Able to work independently and with ambiguity.
  • Strong verbal and written English proficiency.
  • Experience in the Microsoft Office suite.
  • Ability to work with accuracy under pressures of time and workload.
  • Comprehend and analyze performance documents.
  • Ability to manage deadlines and timelines with multiple inputs and complexities.
  • Field dealer relationship experience ensuring an understanding of the dealer dynamic and ability to gain dealer trust.
  • Extraordinary teamwork, collaborative skills, and demonstrated behaviors.
  • Customer service mindset.


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