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Logistics Operations Manager
hace 2 meses
We are seeking a highly skilled Shift Area Manager to join our team in Last Mile Operations. As a key member of our operations team, you will be responsible for ensuring the safety, quality, and customer experience of our delivery services.
Key Responsibilities:
- Lead a team of Process Assistants and Delivery Service Providers in daily management of the delivery station.
- Review operational forecasts and determine productivity requirements for sort operations.
- Support all safety programs to ensure a safe work environment for all associates and DSPs.
- Proactively identify and lead process improvement initiatives and Lean tools.
- Train and develop team members.
- Implement Continuous Improvement Projects.
- Build bonds between stakeholders and peers.
- Monitor and audit plans for DSPs, including staffing, schedules, quality initiatives, and performance levels.
- Promote best practice and continuous process improvements across the team.
About the Team:
Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers.
Requirements:
- Bachelor's degree or equivalent.
- Experience working for Amazon or any Amazon subsidiary or affiliate.
- 2+ years of performance metrics, process improvement, or Lean techniques experience.
- A completed Bachelor's Degree or 2+ years Amazon experience.
- 2+ years of direct management experience for employees and their performance.
- 3+ years of general experience.
- Intermediate-advanced English Proficiency (B2+).
