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Security Operations Center Analyst
hace 2 meses
About the Role
Cloudflare is seeking a highly skilled Security Operations Center Analyst to join our team. As a Security Operations Center Analyst, you will be responsible for providing premium-level support for Cloudflare's security products and features.
Key Responsibilities
- Monitor and investigate security alerts to identify potential threats
- Work with Engineering and Operations teams to mitigate attacks and suggest steps to mitigate
- Collaborate with Engineering and Product teams to improve security products and tools
- Communicate with customers via chat, email, and phone to provide support and guidance
- Review and analyze security alerts to determine relevancy and urgency
- Configure and manage security monitoring rules and contribute to tool improvements
- Participate in a weekend and holiday rotation with main working hours 9 to 5 Pacific time
Requirements
- Strong understanding of the OSI model, TCP, UDP, BGP, QUIC
- Advanced understanding of iptables
- Analysis of traffic for attack anomaly detection and creation of mitigation rules
- Experience in handling attack mitigation and thorough knowledge of various attacks (L3/4 and L7)
- At least 2 years of technical support experience and customer support experience
- Strong communication skills with high-value customers
- Command line / Bash shell
- Security skills and certifications preferred: CISSP, GCIA GCIH, GCFA, GCFE, etc.
What We Offer
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
About Cloudflare
Cloudflare is a highly ambitious, large-scale technology company with a soul. We're committed to protecting the free and open Internet and providing equal employment opportunity for all people.
