Digital Channel Solutions Lead

hace 2 semanas


Xico, México The Cervantes Group A tiempo completo

The Cervantes Group is seeking a highly skilled Digital Channel Solutions Lead to lead the end-to-end execution and delivery of digital channel solutions. This individual will serve as a key escalation point for risks and issues within the end-to-end project management life cycle.

**Key Responsibilities:**

  • Collaborate with Product Manager and Technical Lead to design and deliver the vision and customer experience for the Digital customers of a major banking institution.
  • Own the delivery of Security related features and capabilities for the Online and Mobile channels.
  • Serve as single point of contact for their Digital workstream, with specific focus on Mobile and Online capabilities across Sales and Service.
  • Partner with business leadership team, local Technology teams, corporate development teams and vendors to drive delivery and navigate risks and issues.

**Requirements:**

  • Bachelor's Degree is required.
  • Must be bilingual in English and Spanish (written, verbal).
  • 4+ years' experience managing digital product life cycles within Agile environments.
  • Proven success managing multi-year projects with cross-enterprise interdependencies.

**Preferred Qualifications:**

  • Experience in Banking/Financial Services and specifically Digital is preferred.
  • Certified Scrum Master preferred.


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