Digital Channel Solutions Lead
hace 2 semanas
The Cervantes Group is seeking a highly skilled Digital Channel Solutions Lead to lead the end-to-end execution and delivery of digital channel solutions. This individual will serve as a key escalation point for risks and issues within the end-to-end project management life cycle.
**Key Responsibilities:**
- Collaborate with Product Manager and Technical Lead to design and deliver the vision and customer experience for the Digital customers of a major banking institution.
- Own the delivery of Security related features and capabilities for the Online and Mobile channels.
- Serve as single point of contact for their Digital workstream, with specific focus on Mobile and Online capabilities across Sales and Service.
- Partner with business leadership team, local Technology teams, corporate development teams and vendors to drive delivery and navigate risks and issues.
**Requirements:**
- Bachelor's Degree is required.
- Must be bilingual in English and Spanish (written, verbal).
- 4+ years' experience managing digital product life cycles within Agile environments.
- Proven success managing multi-year projects with cross-enterprise interdependencies.
**Preferred Qualifications:**
- Experience in Banking/Financial Services and specifically Digital is preferred.
- Certified Scrum Master preferred.
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