Senior Technology Consultant
hace 3 semanas
Join ServiceNow, a leader in digital transformation, as a Senior Technology Consultant. In this role, you will be part of a new team building in Costa Rica, working on ServiceNow Impact, our newest product. Our goal is to personalize customers' digital transformation journey on the Now Platform and accelerate their time-to-value.
Key Responsibilities:- Deliver technical accelerators to complex, large enterprise customers remotely
- Prepare client-facing and internal deliverables that are technology-related
- Identify and drive process improvement opportunities, guide best practices development, and mentor junior team members
- Guide development of new offerings for our technical accelerator portfolio
- Engage with customers' requests in Impact, including scoping of the level of effort, fulfilling business requirements, and resolving customer escalations
- Proven technical and business process experience in leading the development and delivery of ServiceNow solutions in client environments
- Knowledge of technical components such as LDAP, SAML/SSO, and integrations that make use of these technologies
- Experience working with Agile methodologies
- Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems
- Fluency in Portuguese is a plus
At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
We are an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
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