Senior Technology Consultant

hace 3 semanas


Xico, México Servicenow A tiempo completo
Unlock Business Value with ServiceNow

Join ServiceNow, a leader in digital transformation, as a Senior Technology Consultant. In this role, you will be part of a new team building in Costa Rica, working on ServiceNow Impact, our newest product. Our goal is to personalize customers' digital transformation journey on the Now Platform and accelerate their time-to-value.

Key Responsibilities:
  • Deliver technical accelerators to complex, large enterprise customers remotely
  • Prepare client-facing and internal deliverables that are technology-related
  • Identify and drive process improvement opportunities, guide best practices development, and mentor junior team members
  • Guide development of new offerings for our technical accelerator portfolio
  • Engage with customers' requests in Impact, including scoping of the level of effort, fulfilling business requirements, and resolving customer escalations
Requirements:
  • Proven technical and business process experience in leading the development and delivery of ServiceNow solutions in client environments
  • Knowledge of technical components such as LDAP, SAML/SSO, and integrations that make use of these technologies
  • Experience working with Agile methodologies
  • Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems
  • Fluency in Portuguese is a plus

At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

We are an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.



  • Xico, México Senior Spirit Of Roselle Park A tiempo completo

    Senior ERP Assurance Senior ConsultantThe Senior ERP Assurance Senior Consultant leads a global team of IT assurance experts who play a critical role in designing and assessing the efficiency of IT Application Controls across the company's IT landscape. This is a key role exposed to senior stakeholders at all levels, both internal and external.Key...


  • Xico, México Verizon A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Technology Consultant to join our team at Verizon. As a key member of our System and Technology team, you will be responsible for supporting the technology setup of new sites, movement of work, and exits across our external business partners providing call center services to Verizon.Your primary...


  • Xico, México Genesys A tiempo completo

    Senior Solution ConsultantGenesys is a leading technology company that empowers organizations to deliver exceptional customer experiences. As a Senior Solution Consultant, you will play a critical role in helping our clients achieve their business goals by providing expert guidance on our cloud-based solutions.Key Responsibilities:Collaborate with sales...

  • Senior IT Consultant

    hace 4 semanas


    Xico, México Sap A tiempo completo

    Job Title: Senior IT ConsultantAt SAP, we're looking for a highly skilled Senior IT Consultant to join our team. As a key member of our Enterprise Cloud Services organization, you'll play a critical role in helping our customers achieve their digital transformation goals.About the Role:Act as the primary point of contact for all Enterprise Cloud Solutions...


  • Xico, México Genesys A tiempo completo

    Senior Solution ConsultantGenesys is a leading technology company that empowers organizations to deliver exceptional customer experiences. As a Senior Solution Consultant, you will play a critical role in helping our customers achieve their goals by providing expert guidance on our cloud-based solutions.Key Responsibilities:Work closely with sales teams to...


  • Xico, México Allstate Insurance Company A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Software Consultant to join our team at Allstate Insurance Company. As a key member of our software development team, you will be responsible for designing, developing, and implementing software applications that meet the evolving needs of our customers.Key ResponsibilitiesEstablish and maintain continuous...


  • Xico, México Allstate Insurance Company A tiempo completo

    Job Title: Senior Software ConsultantAt Allstate Insurance Company, we're committed to innovation and excellence in property and casualty insurance servicing. As a Senior Software Consultant, you'll play a key role in implementing applications that drive our business forward.Key Responsibilities:Establish and maintain continuous integration, delivery, and...


  • Xico, México Information Technology Senior Management Forum A tiempo completo

    Job Title: Senior Technical Account ManagerNasdaq is seeking a Senior Technical Account Manager to join our distributed team. This role will be based in Vilnius and will provide dedicated support to Nasdaq Market Technology Customers.Key Responsibilities:Responsible for overall technical support services towards the client according to the Support and...


  • Xico, México Servicenow A tiempo completo

    Customer Outcomes Expert Services Senior Technical ConsultantAt ServiceNow, we're on a mission to make the world work better for everyone. As a Customer Outcomes Expert Services Senior Technical Consultant, you'll play a critical role in helping our customers achieve their goals by configuring the ServiceNow Platform in Technology Workflows based on leading...


  • Xico, México Thomson Reuters A tiempo completo

    **About the Role**The successful candidate will be a Senior Solutions Consultant - Legal for Thomson Reuters, responsible for aligning closely with the Product and client teams to understand and articulate the value of the HighQ platform.Key responsibilities include working with prospects in a sales process to demonstrate solutions and features based on the...

  • Senior Consultant

    hace 3 semanas


    Xico, México Capgemini A tiempo completo

    Descripción del PuestoBuscamos un Senior Consultant para unirse a nuestro equipo de Capgemini. En este rol, serás responsable de desarrollar y implementar soluciones que ayuden a nuestros clientes a alcanzar sus objetivos.ResponsabilidadesDesarrollar y implementar soluciones personalizadas para nuestros clientes.Trabajar en equipo con otros profesionales...


  • Xico, México Information Technology Senior Management Forum A tiempo completo

    Marketing Technology and Automation DirectorNasdaq is seeking a seasoned Director of Marketing Technology and Automation to lead our global digital marketing team. This is an exciting opportunity to spearhead our marketing automation and personalization strategy, transforming how we integrate and leverage marketing systems to optimize client and prospect...

  • Senior SAP SD Consultant

    hace 3 semanas


    Xico, México Cognizant A tiempo completo

    At Cognizant, we're seeking a seasoned SAP SD consultant to join our team. As a senior expert in SAP SD, you'll play a crucial role in supporting our clients and driving business growth.Key Responsibilities: Over 10 years of experience in SAP SD module as a senior consultant Expertise in solving setup processes, testing, and creating user manuals Strong...


  • Xico, México Servicenow A tiempo completo

    Job Title: Senior Technical ConsultantServicenow is seeking a Senior Technical Consultant to lead the delivery of our Customer Service Management (CSM) solutions and services in a client consulting environment.Key Responsibilities:Deliver industry best practices around Customer Service, Field Service, Knowledge, and Contact Center processesLead all technical...


  • Xico, México Senior Spirit Of Roselle Park A tiempo completo

    About the Role:The Senior Consultant ERP Assurance leads a global team of IT assurance experts who play a critical role in designing and assessing the efficiency of IT Application Controls across the company's IT landscape.This is a key role exposed to senior stakeholders at all levels, both internal and external.Key Responsibilities:Co-design, improve, and...


  • Xico, México Thomson Reuters A tiempo completo

    **Senior Solution Consultant**We are seeking a highly skilled and experienced Senior Solution Consultant to join our team at Thomson Reuters. As a Senior Solution Consultant, you will be responsible for accumulating expertise and demonstrating mastery of specific TAX product/content, possessing a deep understanding of the most relevant customer needs within...


  • Xico, México Cloudflare A tiempo completo

    Job Title: Senior Cloud Security ConsultantCloudflare is seeking a highly skilled Senior Cloud Security Consultant to join our team. As a key member of our Professional Services team, you will be responsible for delivering cloud security solutions to our customers, ensuring their security and compliance needs are met.Key Responsibilities:Design and implement...


  • Xico, México Genesys A tiempo completo

    About the RoleGenesys is seeking a highly skilled Senior Solution Consultant to join our Pre-Sales team. As a key member of our Solutions Consulting Latam team, you will work closely with Sales Account Executives to develop new business opportunities across all Genesys product lines.Key ResponsibilitiesProvide technical and consulting expertise to Sales...


  • Xico, México Zemsania A tiempo completo

    **Job Opportunity**:**Company:****Senior SAP FI CO Financial Consultant - Bilingual**:Zemsania is seeking an experienced Senior SAP FI CO Financial Consultant with a minimum of 5 years of experience to join our team.We are looking for a highly skilled professional who can provide expert consulting services in SAP FI CO, define and implement solutions to meet...


  • Xico, México Iqvia A tiempo completo

    **Job Overview**At Iqvia, we are seeking a highly skilled Senior Pharmaceutical Consultant to join our team. As a key member of our pharmaceutical industry team, you will be responsible for providing high-quality, timely development and on-time input to client solutions for the pharmaceutical and related industries.**Key Responsibilities**- Conduct primary...