Empleos actuales relacionados con Senior Network Escalation Specialist - Guadalajara, Jalisco - Necodex
-
Network Support Specialist
hace 2 meses
Guadalajara, Jalisco, México F5 A tiempo completoAbout the RoleF5 is seeking a highly skilled Network Support Specialist to join our team. As a key member of our Global Support Centers, you will be responsible for providing remote technical assistance to our customers and partners.Key ResponsibilitiesProvide technical support to customers and partners via phone, email, and WebExHandle multiple active cases...
-
Network Communication Specialist
hace 1 semana
Guadalajara, Jalisco, México Broadridge A tiempo completoJob SummaryWe are seeking a highly skilled Network Communication Specialist to join our team at Broadridge. As a key member of our IT operations team, you will be responsible for analyzing and troubleshooting network communication failures and bottlenecks, escalating incidents accordingly, and monitoring security events to identify potential threats.Key...
-
Senior Network Protocol Specialist
hace 2 semanas
Guadalajara, Jalisco, México Grid Dynamics A tiempo completoWe are seeking a highly skilled and experienced Senior Network Protocol Specialist to join our software engineering team. As a key member of our team, you will play a crucial role in designing, implementing, and maintaining robust and efficient communication protocols for our software products.**Key Responsibilities:**Design and develop IP communication...
-
Network Support Specialist
hace 2 semanas
Guadalajara, Jalisco, México F5 A tiempo completoAbout the RoleWe are seeking a highly skilled Network Support Engineer II to join our team at F5. As a key member of our Global Support Centers, you will be responsible for providing remote technical assistance to our customers and partners.Key Responsibilities:Provide technical support for F5 solutions to internal and external customers and partnersHandle...
-
Senior Network Automation Specialist
hace 2 meses
Guadalajara, Jalisco, México Koch Global Services A tiempo completoAbout the RoleKoch Global Services is seeking a highly skilled Senior Network Automation Engineer to join our team. As a key member of our network team, you will be responsible for designing, developing, and maintaining network equipment to ensure the reliability and efficiency of our manufacturing infrastructure.Key ResponsibilitiesScope and manage network...
-
Senior Network Automation Specialist
hace 2 días
Guadalajara, Jalisco, México Koch Global Services A tiempo completoAbout the RoleKoch Global Services is seeking an experienced network focused, Senior Platform Engineer who will design, develop, and maintain network equipment. The ideal candidate will be a skilled member of a network team responsible for industrial infrastructure emphasizing network and operational reliability.About Our TeamThis role offers the opportunity...
-
Senior Network Security Architect
hace 3 semanas
Guadalajara, Jalisco, México Finastra Usa Corporation A tiempo completoJob Title: Senior Network Security EngineerFinastra Usa Corporation is seeking a highly skilled Senior Network Security Engineer to join our team. As a key member of our network team, you will be responsible for designing and implementing network security solutions to protect our enterprise.Key Responsibilities:Contribute to the development of low-level...
-
Senior Network Architect
hace 3 semanas
Guadalajara, Jalisco, México Finastra A tiempo completoSenior Network EngineerFinastra is seeking a highly skilled Senior Network Engineer to join our team. As a key member of our Network Engineering team, you will be responsible for designing and implementing modern network connectivity solutions that meet the needs of our global clients and partners.Key Responsibilities:Lead or contribute to low-level planning...
-
Senior Network Automation Specialist
hace 1 mes
Guadalajara, Jalisco, México Koch Global Services A tiempo completoAbout the RoleGeorgia-Pacific is seeking an experienced network-focused Senior Platform Engineer to design, develop, and maintain network equipment. As a highly skilled member of a network team, you will be responsible for manufacturing infrastructure emphasizing network and operational reliability.Our TeamThis role will give you the opportunity to use your...
-
Senior Specialist in Network Automation
hace 6 días
Guadalajara, Jalisco, México Baxter A tiempo completo### Role OverviewAs a Senior Specialist at Baxter, you will be responsible for building a reliable network infrastructure to support the company's business units and manufacturing sites. This role requires strong hands-on technical expertise in modern datacenter and architectures with a focus on network automation.### Key Responsibilities* Lead the design...
-
Senior Network Security Architect
hace 2 semanas
Guadalajara, Jalisco, México Finastra Usa Corporation A tiempo completo**Network Security Role**:Finastra Usa Corporation is seeking a Senior Network Security Architect to join our network team. This position is responsible for designing and implementing network security solutions for the Finastra enterprise.**Key Responsibilities:**Contribute to the development of network security standards and deliver transformative security...
-
Network Security Specialist
hace 2 semanas
Guadalajara, Jalisco, México Ibm A tiempo completoJob SummaryWe are seeking a highly skilled Network Security Specialist to join our team at IBM. As a key member of our infrastructure team, you will be responsible for designing, implementing, and maintaining secure network infrastructure to protect our clients' data and systems.Key ResponsibilitiesDesign and implement secure network architecture to protect...
-
Network Security Specialist
hace 3 semanas
Guadalajara, Jalisco, México Ibm A tiempo completoAbout the RoleWe are seeking a highly skilled Network Security Specialist to join our team at IBM. As a key member of our infrastructure team, you will be responsible for designing, implementing, and maintaining secure network infrastructure to support our business operations.Key ResponsibilitiesDesign and implement secure network architecture to protect...
-
Senior Network Engineer
hace 2 semanas
Guadalajara, Jalisco, México Finastra A tiempo completoJob SummaryWe are seeking a highly skilled Senior Network Engineer to join our team at Finastra. As a key member of our network operations team, you will be responsible for designing, implementing, and maintaining our global network infrastructure.Key Responsibilities:Design and implement network architectures for our corporate offices and data...
-
Network Infrastructure Specialist
hace 3 semanas
Guadalajara, Jalisco, México Wipro Technologies A tiempo completoAbout Wipro TechnologiesWipro Limited is a leading technology services and consulting company that helps clients navigate their digital transformation journey. With a strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries.Job DescriptionWe are seeking a skilled Network...
-
Senior Network Architect
hace 2 semanas
Guadalajara, Jalisco, México Koch Global Services A tiempo completo**Job Summary**Koch Global Services is seeking a highly skilled Senior Network Architect to join our team. As a key member of our global network team, you will be responsible for designing, implementing, and managing enterprise-level network infrastructure.**Key Responsibilities**Design and implement network architecture for large-scale enterprise...
-
Escalation Manager
hace 3 semanas
Guadalajara, Jalisco, México F5 A tiempo completoJob Title: Escalation ManagerF5 is seeking a skilled Escalation Manager to join our Support and Services team. As an integral member of our team, you will be responsible for managing critical escalations and coordinating our resources to bring issues to resolution.Key Responsibilities:Take ownership of the escalation process for specific technical support...
-
Network Security Specialist
hace 1 semana
Guadalajara, Jalisco, México Ibm A tiempo completoJob SummaryWe are seeking a skilled Network Security Specialist to join our team at IBM. As a Network Security Specialist, you will be responsible for designing, implementing, and maintaining secure network infrastructure for our clients.Key ResponsibilitiesTroubleshoot LAN, WAN impairments, and outages on Palo Alto/Cisco-based network infrastructureComplete...
-
IT Network Infrastructure Specialist
hace 2 semanas
Guadalajara, Jalisco, México Quattris Global Ltd A tiempo completoAt Quattris Global Ltd, we are seeking a skilled IT Network Specialist to join our team in installing, replacing, deinstalling, and maintaining IT networking devices. Key responsibilities include troubleshooting and ensuring seamless network operations.**Job Type**: Part-timePart-time hours: 20 per week**Salary**: $400.00 - $600.00 per hour**Requirements**:...
-
Network Infrastructure Specialist
hace 2 semanas
Guadalajara, Jalisco, México Ntt Data, Inc. A tiempo completoJob DescriptionWe are seeking a skilled Network Infrastructure Specialist to join our team at NTT DATA. The ideal candidate will have advanced knowledge of F5, NSX AVI platforms, and experience with lifecycle of SSL certificate management.Key Responsibilities:Maintain stable operation of the customer's load balanced infrastructure to ensure smooth operation...
Senior Network Escalation Specialist
hace 2 meses
We are seeking a highly skilled Senior Network Escalation Specialist to join our Managed Services team at Necodex. As a key member of our team, you will be responsible for delivering technical support and consultation to clients in various industries and verticals.
Key Responsibilities- Troubleshoot and resolve complex network issues related to Cisco routing and switching infrastructure, Cisco Meraki, Palo Alto technologies, and other Next-Gen firewalls.
- Assess incoming cases and determine their urgency, priority, and handle them accordingly.
- Document and maintain detailed records for each case, including relevant information, communication, and steps taken for resolution.
- Conduct thorough analysis or investigation to understand the root cause of the case and gather necessary details for resolution.
- Collaborate with relevant teams and departments to resolve cases that require specialized knowledge or resources.
- Follow up with stakeholders to ensure that the resolution has been implemented and the case is considered closed.
- Ensure that all case handling activities comply with established protocols, policies, and quality standards.
- Focus on customer satisfaction by providing excellent service, addressing concerns promptly, and seeking feedback on the resolution process.
- Evaluate customers' networks and perform network and vulnerability assessments and remediation.
- Prepare change scripts and perform changes on client network infrastructure.
- Undertake network projects such as turning up a new client office infrastructure, setting up remote access and site-to-site VPNs on a large scale, handling network refresh projects, etc.
- Document technical details of the project and submit a project report upon completion of the project.
- Take part in remote client onboarding and offboarding processes, ensuring seamless transitions and setup.
- Lead and drive network design strategies while meticulously outlining the scope of work for client projects, ensuring precision and clarity.
- Bachelor's Degree in a related field or equivalent combination of education.
- 8 years of experience in network support and delivering network projects.
- Expert-level technical certifications such as CCIE or training equivalent.
- 4 years of hands-on experience with Cisco Meraki, Cisco ISR, and Catalyst switches, Palo Alto networking equipment.
- Proven experience in troubleshooting and resolving complex network issues in technologies related to routing, switching, VPN, wireless, certificates, network slowness, etc.
- Strong understanding of networking protocols, security principles, and best practices.
- Experience in planning, executing, and overseeing network projects from initiation to completion.
- Excellent communication skills, both written and verbal, with the ability to convey technical information to diverse audiences.
- Experience with Managed Service Providers (MSP).
